NAPA PAIN INSTITUTE LABORATORY

Customer ID: 100247

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

Raleigh

10/10

$7778.00

September 2025

Activity Summary

September 17, 2025

Not scheduled

5

Activities

2

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Sep 17, 2025 5 activities 2 quotes 0 QBRs Value $7778
Insights
  • ✅NAPA PAIN INSTITUTE LABORATORY maintains a perfect health score, indicating a strong and positive relationship.
  • ✅The customer frequently requests and accepts quotes, showing active engagement and interest in the products.
  • ✅Recent communications focus on reordering and simplifying processes, suggesting a streamlined operational focus.
Risks
⚠️The industry is unspecified, which may limit tailored strategies and specific industry-related insights.
⚠️Dependence on email communication could be a risk if prompt responses are not maintained, possibly affecting customer satisfaction.
Opportunities
📈Explore potential for upselling or cross-selling additional products given the customer's consistent order history.
📈Consider offering personalized solutions or packages to enhance their operational efficiency based on their interest in simplifying processes.
📈Develop a more in-depth understanding of the customer's industry to provide targeted recommendations and services.
Contacts
Angelica Ponce

Angelica@n3laboratories.com

Vandrene Parris Lawrence

Clinical Lab Scientist | Lab Operations | R&D

vandrene@n3laboratories.com

Recent Activities
Log Activity
Order for quotes was received and sent for processing
Email Completed
2025-09-17 17:36
View Edit
Good morning, Please see attached for the signed quotes (5722 and 5725), as well as the POs. Please let me know if you require additional information from me. Thank you, Vandrene Parri...
Changes to ETG Cal quote for reorder
Email Completed
2025-09-16 13:44
View Edit
Good Morning Vandrene, Our team will make this update and send it back to you shortly. Thank You, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 ...
Requested quote to reorder ETH QC and Cals
Email Completed Quote Requested
2025-09-15 16:31
View Edit
Hi Vandrene, I hope summer has treated you well. This info is all we need to start the process. We have submitted this to our team to update the quote for reorder and we should be sending this ba...
UTAK Updates That Could Help Simplify Things
Email
2025-09-09 22:10
View Edit
vandrene@n3laboratories.com Hi Vandrene: We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to sch...
UTAK Updates That Could Help Simplify Things
Email
2025-09-09 22:08
View Edit
Angelica@n3laboratories.comHi Angelica: We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedul...
Quotes
New Quote
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5725 $2640.00 Accepted — 2025-09-16 2025-12-15 —
5722 $5138.00 Accepted — 2025-09-16 2025-12-15 —
QBRs
Schedule QBR

No QBRs scheduled.