NORTHEASTERN ILLINOIS REGIONAL CRIME LAB

Customer ID: 033570

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Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

6/10

$0.00

September 2025

Activity Summary

September 19, 2025

Not scheduled

7

Activities

3

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 6/10 Last contact Sep 19, 2025 7 activities 3 quotes 0 QBRs
Insights
  • ✅The organization is currently in business but has a health score of 6/10, indicating moderate satisfaction or engagement.
  • ✅Multiple QBR (Quarterly Business Review) invites were sent on the same day, indicating a proactive approach to maintaining communication.
  • ✅Recent email activity suggests ongoing communication with several stakeholders within the organization.
Risks
⚠️All recent quotes were rejected, suggesting potential dissatisfaction with pricing or offered solutions.
⚠️The total value of $0.00 indicates that there have been no recent successful transactions or purchases.
⚠️The health score is not high, which may indicate underlying issues that could affect future business.
Opportunities
📈Recent email about UTAK updates suggests an opportunity to engage the client with new or improved offerings.
📈Recent follow-ups on quotes indicate interest; addressing concerns or offering revised proposals could convert these into sales.
📈Utilize the QBR to understand client needs better and tailor future offerings to improve engagement and satisfaction.
Contacts

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Recent Activities
Log Activity
QBR Invite Sent - 'pkinsey@nircl.org'
Email
2025-09-19 14:11
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Hello Philip, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk yo...
QBR Invite Sent - 'mmilford@nircl.org'
Email
2025-09-19 14:11
View Edit
Hi Mark, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you thr...
QBR Invite Sent - 'LSIMPSON@NIRCL.ORG'
Email
2025-09-19 14:09
View Edit
Hi Lindsay, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you ...
QBR Invite Sent - gglassburg@nircl.org
Email
2025-09-19 14:06
View Edit
Hello Garth. We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you ...
UTAK Updates That Could Help Simplify Things (CID:033570) - fkammueller@nircl.org
Email
2025-09-19 14:04
View Edit
Hello Frances. We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk yo...
Follow-Up on Quote # 5404 (CID: 033570)
Follow-up
2025-09-04 16:40
View Edit
Hi Frances, I hope you're doing well! I just wanted to follow up on Quote #5404 for the Methamphetamine 750 ng/ml control. I’ve re-attached the quote here for your convenience in case it’s helpful....
Follow-Up on Open Quotes (5440,5441, and 5443)
Email
2025-09-04 12:46
View Edit
Hi NorthEastern Illinois Team, I hope you're doing well! I just wanted to follow up on Quote #5443, 5441, and 5440. I’ve re-attached the quote here for your convenience in case it’s helpful. If ...
Quotes
New Quote
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5443 $1264.74 Rejected — 2025-06-12 2025-09-10 —
5442 $1264.74 Rejected — 2025-06-12 2025-09-10 —
5440 $1347.21 Rejected — 2025-06-12 2025-09-10 —
QBRs
Schedule QBR

No QBRs scheduled.