SMA MEDICAL LABORATORY

Customer ID: 100257

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

Raleigh

10/10

$0.00

September 2025

Activity Summary

October 31, 2025

Not scheduled


12

Activities

1

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Oct 31, 2025 12 activities 1 quotes 0 QBRs
Insights
  • Customer has a perfect health score of 10/10, indicating strong engagement or satisfaction.
  • Only one quote has been generated, and it remains open at $594.40.
  • Recent activities are heavily email-focused, suggesting potential interest or ongoing communication.
Risks
⚠️The current win rate is 0%, indicating no successful conversions yet.
⚠️All quotes and activities are managed under 'Unassigned,' which may lead to oversight without dedicated attention.
⚠️No QBRs (Quarterly Business Reviews) conducted, which may hinder strategic relationship development.
Opportunities
📈The open pipeline suggests potential for conversion with the current quote.
📈High email interaction could be leveraged to build a stronger rapport and increase engagement.
📈Assigning a dedicated manager could potentially increase accountability and improve conversion rates.
Contacts
BAKTYGUL TAZABEKOVA

baktygul@smalaboratory.com

Recent Activities
Log Activity
UTAK Quote follow up: 5435
Email
2025-10-31 19:27
View Edit
Hi Baktygul, I hope you are having an awesome Fri-Yeah! I wanted to follow up with you regarding the attached quote we sent to reorder our drug free urine. Are you planning to purchase this item ...
Added contact: BAKTYGUL TAZABEKOVA
Contact Management Completed
2025-10-31 19:25
View Edit
Added new contact: BAKTYGUL TAZABEKOVA, Email: baktygul@smalaboratory.com
RE: Hello from UTAK: I’m Your New Account Manager
Email
2025-09-22 20:37
View Edit
Hi Oleg: Hope you had a great weekend! Nice to meet you as well 😊 At UTAK Labs, we’re always looking for ways to strengthen our partnership and deliver more value. Your feedback is incredibly im...
RE: Hello from UTAK: I’m Your New Account Manager
Email
2025-09-22 20:37
View Edit
Hello. Nice to meet you.
QBR Invite Sent - baktygul@smalaboratory.com
Email
2025-09-15 18:47
View Edit
Hello Baktygul, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk y...
QBR Invite Sent - 'ketevan@smalaboratory.com'
Email
2025-09-15 12:22
View Edit
Hi Ketevan, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you ...
QBR Invite Sent - 'asya@smalaboratory.com'
Email
2025-09-15 12:20
View Edit
Hi Asya, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you thr...
QBR Invite Sent - 'michael@smalaboratory.com'
Email
2025-09-15 12:19
View Edit
Hi Michael, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you ...
QBR Invite Sent - 'sasha.z@smalaboratory.com'
Email
2025-09-15 12:17
View Edit
Hi Sasha, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you th...
QBR Invite Sent - oorland@smalaboratory.com
Email
2025-09-15 12:04
View Edit
Hello Oleg, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you t...
QBR Invite Sent - 'ISABELLA@SMALABORATORY.COM'
Email
2025-09-15 11:58
View Edit
Hello Isabella, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk y...
Follow-Up on Quote #5435
Follow-up
2025-09-04 12:00
View Edit
Hi Baktygul, I hope you're doing well! I just wanted to follow up on Quote #5435 for our certified drug-free urine. I’ve re-attached the quote here for your convenience in case it’s helpful. If ...
Open Quotes
1
Total Value
$594
Weighted Value
$0
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5435 ! $594.40 Sent 50% 2025-06-11 2025-12-31 Expiring
Quote Intelligence Summary:
High Confidence (70%+)
0
Medium Confidence (40-70%)
1
Low Confidence (<40%)
0

No QBRs scheduled.