STATE OF CONNECTICUT-FORENSIC SCIENCE LAB

Customer ID: 100019

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$0.00

September 2025

Activity Summary

November 26, 2025

Not scheduled


16

Activities

2

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Nov 26, 2025 16 activities 2 quotes 1 QBRs
Insights
  • High engagement with multiple emails and contact additions in November 2025.
  • Active management of contacts, indicating a focus on strengthening relationships.
  • Recent transition in account management with a new manager introduced on November 13, 2025.
Risks
⚠️Recent quote rejection on November 26, 2025, could indicate pricing issues or budget constraints.
⚠️Total value remains at $0.00, suggesting no confirmed purchases or pending orders.
Opportunities
📈Recent quote sent on November 26, 2025, worth $3870.0, presents an immediate sales opportunity.
📈Strong health score of 10/10 indicates potential for future business growth and collaboration.
📈Engaging with new contacts like Kaleigh Champagne could open additional communication and sales channels.
Contacts
Jessica Gleba

Jessica.Gleba@ct.gov

DR. MICHAEL RICHENBACH

michael.rickenbach@ct.gov

JOSEPH VOYTEK

JOSEPH.VOYTEK@CT.GOV

ROBERT DELUCA

ROBERT.DELUCA@CT.GOV

kaleigh champagne

kaleigh.champagne@ct.gov

Recent Activities
Log Activity
Sending quotes for blood options
Email
2025-11-26 15:05
View Edit
Happy Friday on a Wednesday Kaleigh, Your quotes for the blood have been completed. I’ll highlight a few notes about each below, but happy to hop on a call if you want to review these together and...
QBR action items follow up
Email
2025-11-25 15:58
View Edit
Hi Kaleigh, It was great connecting with you today. I appreciate all the valuable insights and feedback you shared with us. Our team will be processing your no charge samples and will send confir...
Added contact: kaleigh champagne
Contact Management Completed
2025-11-24 15:25
View Edit
Added new contact: kaleigh champagne, Email: kaleigh.champagne@ct.gov
Customer booked call via calendly
Email
2025-11-24 15:25
View Edit
kaleigh.champagne@ct.gov
Hello from UTAK: I’m Your New Account Manager
Email Completed
2025-11-13 16:23
View Edit
Hi Robert, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK ...
Your feedback helps shape what’s next at UTAK
Email Completed
2025-11-13 16:22
View Edit
Hi Joseph, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights are i...
Hello from UTAK: I’m Your New Account Manager
Email Completed
2025-11-13 16:21
View Edit
Hey Michael, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTA...
Your feedback helps shape what’s next at UTAK
Email Completed
2025-11-13 16:20
View Edit
Hi Jessica, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights are ...
Added contact: ROBERT DELUCA
Contact Management Completed
2025-11-13 16:09
View Edit
Added new contact: ROBERT DELUCA, Email: ROBERT.DELUCA@CT.GOV
Added contact: JOSEPH VOYTEK
Contact Management Completed
2025-11-13 16:08
View Edit
Added new contact: JOSEPH VOYTEK, Email: JOSEPH.VOYTEK@CT.GOV
Added contact: DR. MICHAEL RICHENBACH
Contact Management Completed
2025-11-13 16:08
View Edit
Added new contact: DR. MICHAEL RICHENBACH, Email: michael.rickenbach@ct.gov
Added contact: Jessica Gleba
Contact Management Completed
2025-11-13 16:08
View Edit
Added new contact: Jessica Gleba, Email: Jessica.Gleba@ct.gov
QBR Invite Sent - michael.rickenbach@ct.gov
Email
2025-09-12 12:16
View Edit
Hi Dr.Michael, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk y...
QBR Invite Sent - Gleba, Jessica L <jessica.gleba@ct.gov>
Email
2025-09-12 12:15
View Edit
Hi Jessica, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you ...
QBR Invite Sent - LAURA.GRESTINI@CT.GOV
Email
2025-09-12 12:14
View Edit
Hi Laura, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you thr...
QBR Invite Sent - robert.deluca@ct.gov
Email
2025-09-12 12:06
View Edit
Hi Robert, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you t...
Open Quotes
1
Total Value
$3870
Weighted Value
$0
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5983 $2500.00 Rejected 2025-11-26 2026-02-24
5984 ! $3870.00 Sent 30% 2025-11-26 2026-02-24 Expiring
Quote Intelligence Summary:
High Confidence (70%+)
0
Medium Confidence (40-70%)
0
Low Confidence (<40%)
1
Quarter Scheduled Status Completed Customer Sat
Q4 2025 AH 2025-11-25 Completed 2025-11-25 9 Edit