THE BIRMINGHAM PAIN CENTER

Customer ID: 52440

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$5034.00

September 2025

Activity Summary

December 04, 2025

Not scheduled


9

Activities

1

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Dec 04, 2025 9 activities 1 quotes 1 QBRs Value $5034
Insights
  • The Birmingham Pain Center has a perfect health score of 10/10, indicating excellent engagement and satisfaction.
  • Regular communication is maintained, with several emails exchanged in recent months, including order placement and feedback requests.
  • The total value of recent transactions is $5,034, with the most recent quote accepted on November 24, 2025.
Risks
⚠️The industry of the customer is unknown, which could limit the ability to tailor services or anticipate specific needs.
⚠️Lack of diversification in communication channels; reliance heavily on email may miss opportunities for richer engagement.
Opportunities
📈Strengthen relationship with newly added contacts, Lorie Minton and Kathleen Hubbard, to ensure continued satisfaction and potential upsell.
📈Utilize the recent positive feedback and perfect health score to explore additional offerings or services that could benefit the customer.
📈Consider implementing personalized industry-specific solutions once the industry is identified to enhance value and retention.
Contacts
KATHLEEN HUBBARD

khubbard@birminghampain.com

LORIE MINTON

lminton@birminghampain.com

Recent Activities
Log Activity
placing the order
Email
2025-12-04 22:07
View Edit
Hi Kathie, Thank you for the order. I am adding in our team @Support@UTAK for processing. You should get your order confirmation within 1 business day. Orders Team- Please process the attached...
Sending 5977
Email
2025-11-24 17:18
View Edit
Happy Monday Kathie! Attached please find your updated quote for reorder. We have removed EtG and EtS and added Methylphenidate. Please let me know if you have any questions or if you want to see...
QBR follow up action items
Email
2025-11-19 15:00
View Edit
Hey Kathie, Thank you so much for you time and all the valuable insights you shared with us. We have submitted your quote for update and will send it over in a few days once completed. I am attac...
Hello from UTAK: I’m Your New Account Manager
Email
2025-11-17 16:02
View Edit
Hi Kathleen, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTA...
Added contact: LORIE MINTON
Contact Management Completed
2025-11-17 16:01
View Edit
Added new contact: LORIE MINTON, Email: lminton@birminghampain.com
Your feedback helps shape what’s next at UTAK
Email
2025-11-17 16:01
View Edit
Hey Lorie, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights are i...
Added contact: KATHLEEN HUBBARD
Contact Management Completed
2025-11-17 16:00
View Edit
Added new contact: KATHLEEN HUBBARD, Email: khubbard@birminghampain.com
QBR Invite Sent - khubbard@birminghampain.com
Email
2025-09-11 15:59
View Edit
Hello Kathleen, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk ...
QBR Invite Sent - lminton@birminghampain.com
Email
2025-09-11 09:44
View Edit
Hi Lorie We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you thro...
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5977 $5034.00 Accepted 2025-11-24 2026-02-22
Quarter Scheduled Status Completed Customer Sat
Q4 2025 AH 2025-11-19 Completed 2025-11-19 9 Edit