UNIVERSITY OF TEXAS MEDICAL BRANCH

Customer ID: 055800

Edit Customer Back to Customers
Customer Information

Not specified

Research and Academic Institutions

Current/In-Business

Not specified

House Account

10/10

$7156.00

September 2025

Activity Summary

December 03, 2025

Not scheduled


20

Activities

1

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Dec 03, 2025 20 activities 1 quotes 1 QBRs Value $7156
Insights
  • The customer has a perfect health score of 10/10, indicating a strong relationship and satisfaction.
  • The recent quote valued at $7,156 was accepted, signifying a successful transaction and engagement.
  • High frequency of emails on 2025-11-20 suggests active communication and onboarding of a new account manager.
Risks
⚠️The industry is unknown, which may hinder targeted marketing and service customization.
⚠️Lack of phone communication as indicated by "Jennifer is not open for a call" could limit relationship building.
Opportunities
📈Scheduling a QBR (Quarterly Business Review) as mentioned in recent activities could strengthen the relationship and uncover additional needs.
📈The accepted quote and recent engagement present an opportunity to upsell or cross-sell additional services or products.
📈Leveraging feedback emails could help tailor offerings and improve service alignment with the customer's evolving needs.
Contacts
ANTHONY OKORODUDU

Professor of Pathology & Director at University of Texas Medical Branch

aookorod@utmb.edu

Cindy Strange

cistrang@UTMB.EDU

Cynthia Maloy

cymaloy@UTMB.EDU

David Schumate

dashumat@utmb.edu

DIANE DJOIODO NEMZOU

DZDJOUOD@UTMB.EDU

Jennifer Bertsch

jabertch@utmb.edu

John Dornak

jdornak@utmb.edu

JOHN PETERSEN

jrpeters@utmb.edu

Nancy Berry

neberry@utmb.edu

Sanju Eapen

Clinical Laboratory Manager at UTMB HEALTH TEXAS CITY AND LEAGUE CITY

saaeapen@utmb.edu

Recent Activities
Log Activity
Sending 6002
Email
2025-12-03 22:50
View Edit
Hi David, Attached please find your updated quote for reorder. Please note the part number has been changed to a V3 to identify the difference from the previous design with the requested analyte n...
Remove analyte and QBR schedule
Email
2025-12-03 16:17
View Edit
Perfect, we will remove this one from the design. I look forward to connecting Friday, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.5...
Updating quote and trying to schedule QBR
Email
2025-12-03 15:55
View Edit
Hi David, Thanks for the update! I can work with this info and get you updated to duplicate your past order. I attached the prior quote to show what we will be quoting. Just let us know if you w...
Jennifer is not open for a call
Email
2025-11-20 19:21
View Edit
Hi Jennifer, Thanks for the reply! I can totally understand a busy schedule. I’ll attach our catalog for review. Let us know if we can ever be of support. Have a Great Thanksgiving! Andrew...
Your feedback helps shape what’s next at UTAK
Email
2025-11-20 19:17
View Edit
Hi Sanju, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights are in...
Hello from UTAK: I’m Your New Account Manager
Email
2025-11-20 19:16
View Edit
Howdy John, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK...
Your feedback helps shape what’s next at UTAK
Email
2025-11-20 19:16
View Edit
Hello Nancy, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights are...
Your feedback helps shape what’s next at UTAK
Email
2025-11-20 19:15
View Edit
Hey John, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights are in...
Hello from UTAK: I’m Your New Account Manager
Email
2025-11-20 19:14
View Edit
Hey Jennifer, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UT...
Your feedback helps shape what’s next at UTAK
Email
2025-11-20 19:13
View Edit
Hi Diane, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights are in...
Hello from UTAK: I’m Your New Account Manager
Email
2025-11-20 19:12
View Edit
Howdy David, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTA...
Your feedback helps shape what’s next at UTAK
Email
2025-11-20 19:11
View Edit
Howdy Cynthia, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights a...
Hello from UTAK: I’m Your New Account Manager
Email
2025-11-20 19:10
View Edit
Hey Cindy, I’m Andrew Hartmann, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK ...
Your feedback helps shape what’s next at UTAK
Email
2025-11-20 19:08
View Edit
Hey Anthony, I hope you’re doing well! I’m reaching out to gather feedback directly from our customers on how our products are performing in real-world lab settings. Your experience and insights are...
UTAK Updates That Could Help Simplify Things
Email
2025-09-09 22:55
View Edit
saaeapen@utmb.eduHi Sanju: We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick cal...
UTAK Updates That Could Help Simplify Things
Email
2025-09-09 22:33
View Edit
Hi Nancy: We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you thr...
UTAK Updates That Could Help Simplify Things
Email
2025-09-09 22:30
View Edit
jrpeters@utmb.edu Hi John: We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick ...
UTAK Updates That Could Help Simplify Things
Email
2025-09-09 22:27
View Edit
jdornak@utmb.edu Hi John: We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick c...
UTAK Updates That Could Help Simplify Things
Email
2025-09-09 22:25
View Edit
jabertch@utmb.edu Hi Jennifer: We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a qu...
UTAK Updates That Could Help Simplify Things
Email
2025-09-09 22:23
View Edit
DZDJOUOD@UTMB.EDU Hi Diane: We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick...
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
6002 $7156.00 Accepted 2025-12-03 2026-03-03
Quarter Scheduled Status Completed Customer Sat
Q4 2025 AH 2025-12-05 Completed 2025-12-05 8 Edit