WILKES BARRE HOSPITAL CO LLC

Customer ID: 62500

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

Raleigh

10/10

$731.21

September 2025

Activity Summary

October 15, 2025

Not scheduled

5

Activities

3

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Oct 15, 2025 5 activities 3 quotes 0 QBRs Value $731
Insights
  • ✅Customer has a perfect health score of 10/10, indicating strong satisfaction and engagement.
  • ✅High customer value of 731.21, reflecting significant revenue contribution.
  • ✅The win rate for quotes is 100%, showing effective sales and closing strategies.
  • ✅Recent activities predominantly involve email communication, suggesting preference for this channel.
  • ✅All recent quotes have been either accepted or are in progress, indicating positive customer interest.
Risks
⚠️The absence of any QBR (Quarterly Business Review) may lead to missed opportunities for strategic alignment and relationship strengthening.
Opportunities
📈Open pipeline of $225.48 presents an opportunity to increase customer value with potential upsell or cross-sell.
📈High engagement through email could be leveraged for targeted marketing campaigns or personalized offers.
📈Consistent sales success could be expanded by exploring additional service offerings or partnerships.
Contacts
Mike Dessoye

MJDESSOYE@COMMONWEALTHHEALTH.NET

Recent Activities
Log Activity
5691 will be ordered when current stock is diminished
Email Completed
2025-10-15 14:35
View Edit
Appreciate the update Mike! Have a great day, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567.0667 P +1.888.UTAK.LAB F +1.661.29...
Quote 5691 follow up
Email Completed
2025-10-14 17:00
View Edit
Hi Mike, How is the start of pumpkin spice season treating you? I wanted to touch base on this quote we sent for the aliquots of our SMx urine to see if you had any updates on your plans. Do you ...
Added contact: Mike Dessoye
Contact Management Completed
2025-10-14 16:59
View Edit
Added new contact: Mike Dessoye, Email: MJDESSOYE@COMMONWEALTHHEALTH.NET
RE: CID#062500 FW: Document Purchase Order 118300006727 - Quote #5835
Email
2025-10-14 16:55
View Edit
Hi Donna, Thank you for reaching out to UTAK regarding your purchase order submission. We wanted to inform you that the pricing on your purchase order differs from our current pricing. Please find ...
QBR Scheduling
Email
2025-09-02 22:40
View Edit
QBR Scheduling Outreach to: DKLUK@COMMONWEALTHHEALTH.NET ghockenbury@wvhcs.org jhanlon@commonwealthhealth.net krgrinaway@wvhcs.org (Inactive) MJDESSOYE@COMMONWEALTHHEALTH.NET rscook@commonwealt...
Quotes
New Quote
Open Quotes
1
Total Value
$225
Weighted Value
$0
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5835 $668.21 Accepted — 2025-10-14 2026-01-12 —
5691 ! $225.48 Sent 30% 2025-09-08 2025-12-07 Expiring
5676 $63.00 Accepted — 2025-08-27 2025-12-31 —
Quote Intelligence Summary:
High Confidence (70%+)
0
Medium Confidence (40-70%)
0
Low Confidence (<40%)
1
QBRs
Schedule QBR

No QBRs scheduled.