HARRISBURG REGIONAL LAB

Customer ID: 17360

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$0.00

September 2025

Activity Summary

October 09, 2025

Not scheduled

5

Activities

0

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Oct 09, 2025 5 activities 0 quotes 0 QBRs
Insights
  • ✅HARRISBURG REGIONAL LAB has a perfect health score of 10/10, indicating strong satisfaction or minimal issues.
  • ✅Recent activities reveal proactive contact management, adding new contacts like Jon Weader and Kimberly Souder.
  • ✅The customer declined the Quarterly Business Review (QBR), but provided reasoning, suggesting open communication lines.
Risks
⚠️The decline of the QBR could indicate potential disengagement or shifts in priority, which may need addressing to maintain the relationship.
⚠️The total value of $0.00 suggests no recent purchases or financial transactions, indicating possible stagnation in business activities.
Opportunities
📈The addition of new contacts presents an opportunity to engage different decision-makers or influencers within the organization.
📈Understanding the reasoning behind declining the QBR could lead to adjustments in engagement strategies or service offerings to better align with the customer's needs.
📈Building on the strong health score, there is potential to explore new business opportunities or upsell services that align with the customer's interests.
Contacts
KIMBERLY SOUDER

Lab

KSOUDER@pa.gov

(717) 705-8467

JON WEADER

jweader@pa.gov

717-705-5996

Recent Activities
Log Activity
Customer declined QBR and provided reasoning for why
Email
2025-10-09 13:45
View Edit
Hi Kim, Thanks for the update, I really appreciate the reply 😊 Have a Great Day, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567....
UTAK Labs- Scheduling Our Quarterly Business Review (CID:017360)
Email Completed
2025-10-08 17:33
View Edit
Hi Kimberly, I hope you’re doing well! It’s hard to believe another quarter has flown by. I’d love to set up some time for our Quarterly Business Review so we can catch up and look ahead together. ...
UTAK Labs- Scheduling Our Quarterly Business Review (CID:017360)
Email Completed
2025-10-08 17:32
View Edit
Hi Jon, I hope you’re doing well! It’s hard to believe another quarter has flown by. I’d love to set up some time for our Quarterly Business Review so we can catch up and look ahead together. We...
Added contact: JON WEADER
Contact Management Completed
2025-10-08 17:31
View Edit
Added new contact: JON WEADER, Email: jweader@pa.gov, Phone: 717-705-5996
Added contact: KIMBERLY SOUDER
Contact Management Completed
2025-10-08 17:30
View Edit
Added new contact: KIMBERLY SOUDER, Title: Lab, Email: KSOUDER@pa.gov, Phone: (717) 705-8467
Quotes
New Quote
No quotes for this customer.
QBRs
Schedule QBR

No QBRs scheduled.