Health 9/10
Last contact Sep 25, 2025
3 activities
0 quotes
0 QBRs
Insights
✅The account is closed as of the latest communication on September 25, 2025.
✅Despite a high health score of 9/10, the total value associated with the account is $0.00, indicating no recent transactions.
✅Recent activities suggest a disengagement, with the customer having transferred their testing needs elsewhere.
Risks
⚠️The transfer of testing services implies a complete disengagement from the customer, posing a risk of losing future business.
⚠️No recent quotes or orders suggest a lack of interest or need for the services previously provided.
Opportunities
📈The high health score indicates a previous satisfaction with the services, which could be leveraged if the customer's needs align with available offerings in the future.
📈Maintaining open communication channels could facilitate re-engagement if their situation changes or new needs arise.
Hi Daryl,
Thanks so much for the reply and insight, super helpful! I am glad you landed in a new department. If there is ever anything we can do to support your team please let me know.
Cheers...
Hey Daryl,
I hope the last bit of summer has treated you well. I see over the years your lab has used UTAK, and not used UTAK. Im so curious why we see you ordering strong, and then dipping off. ...