ST. LOUIS COUNTY HEALTH DEPT

Customer ID: 100032

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Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$0.00

September 2025

Activity Summary

September 22, 2025

Not scheduled

4

Activities

0

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Sep 22, 2025 4 activities 0 quotes 0 QBRs
Insights
  • ✅The customer has a perfect health score of 10/10, indicating strong satisfaction or engagement.
  • ✅Recent activity involves frequent email communication, suggesting ongoing engagement or support.
Risks
⚠️The customer value is 0.0, which might indicate no current revenue generation from this account.
⚠️There have been no quotes, open pipelines, or closed deals, indicating a lack of sales activity.
Opportunities
📈Potential to explore new sales opportunities or services to generate revenue from this account.
📈Opportunity to establish a more structured sales pipeline and quote system to enhance engagement.
Contacts
WAYNE WILHELM

lab director

wwilhelm@stlouisco.com

314-615-6833

Recent Activities
Log Activity
Lead variability response
Email Completed
2025-09-22 16:52
View Edit
Hi Wayne, Thanks for the updates and feedback! Super valuable. I will share this with our product team. Let me know if I can ever be of support. Thank You,
Lead inconsistecy update
Email Completed
2025-09-22 16:50
View Edit
They have stopped using UTAK's Lead controls due to vial to vial variability as well as discrepnecy with the verified values compared to received results. We sent samples of our newest lot to try and...
Sending samples of lead QC trying to win the business back
Email Completed
2025-09-15 13:21
View Edit
We lost his lead business due to multiple lots in a row having vial to vial variability. They switched to a competing product and that has been working well for them. Sending samples of our new lot ...
UTAK Labs check in
Email Completed
2025-09-09 19:04
View Edit
Hey Wayne, I hope this summer treated you well! I wanted to touch base and see how things have been in the lab with your new vendor for lead QC? We haven’t seen any of the issues you ran into sin...
Quotes
New Quote
No quotes for this customer.
QBRs
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No QBRs scheduled.