MICHIGAN CO-TENANCY LABORATORY

Customer ID: 61200

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Customer Information

Not specified

Not specified

Unknown

Not specified

Andrew

10/10

$0.00

August 2025

Activity Summary

September 26, 2025

Not scheduled

4

Activities

3

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Sep 26, 2025 4 activities 3 quotes 0 QBRs
Insights
  • ✅Health score is perfect at 10/10, indicating strong customer satisfaction or minimal issues.
  • ✅Customer has been unresponsive to attempts to schedule a Quarterly Business Review (QBR).
  • ✅Recent quotes have been accepted, showing willingness to engage in transactions.
Risks
⚠️Lack of engagement in scheduling a QBR may signal potential disengagement or prioritization challenges.
⚠️Industry and category unknown, which may hinder tailored service or product offerings.
Opportunities
📈Explore reasons for dual usage of frozen and liquid urine to offer more targeted solutions or products.
📈Investigate and establish customer industry and category to enhance service personalization.
📈Leverage the accepted quotes to initiate further dialogue and strengthen business relationship.
Contacts
TRINNETTE THOMPSON

Purchaser

thompstd@trinity-health.org

N/A

Cy Jones

Toxicology Department Manager-Use this email

cy.jone@trinity-health.org

N/A

Recent Activities
Log Activity
3rd and final attempt to book QBR
Email Completed
2025-09-26 13:42
View Edit
Hi Cy, I realize things may be busy on your end, but your feedback is extremely valuable to us. Before we wrap up outreach, I wanted to check one last time to see if you’d be open to a brief conve...
follow up to try and schedule QBR
Follow-up Completed Due Sep 26, 2025
2025-09-11 14:05
View Edit
Hi Cy, I hope the last little bit of summer is treating you well. I wanted to circle back with you on this request. Moving forward I will be your dedicated account rep and I would love to briefly...
Scheduling Our Quarterly Business Review (CID:061200)
Email Completed Due Sep 12, 2025 Needs Follow-up
2025-09-03 16:43
View Edit
Hi Cy, I hope you’re doing well! It’s hard to believe another quarter has flown by. I’d love to set up some time for our Quarterly Business Review so we can catch up and look ahead together. We ...
Inquiring why they use both frozen and liquid urine
Email Completed Information Gathering
2025-08-28 15:41
View Edit
Hi Trinnette, I hope summer has been treating you well. I was reviewing your account and saw something that struck me as a bit odd. I was hoping you could get me in touch with the end user to get...
Quotes
New Quote
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5727 $441.59 Accepted — 2025-09-15 2025-12-14 —
5727 $441.59 Accepted — 2025-09-15 2025-12-14 —
5727 $441.59 Accepted — 2025-09-15 2025-12-14 —
QBRs
Schedule QBR

No QBRs scheduled.