GENOMAX TECHNOLOGIES PTE LTD

Customer ID: 101242

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$0.00

September 2025

Activity Summary

December 04, 2025

Not scheduled


19

Activities

5

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Dec 04, 2025 19 activities 5 quotes 0 QBRs
Insights
  • GENOMAX TECHNOLOGIES has a perfect health score of 10/10, indicating strong customer satisfaction.
  • The account is managed as a house account with no specific industry classification.
  • There have been no successful sales yet, with all quotes either open or rejected.
Risks
⚠️The win rate is currently at 0%, with no quotes won so far.
⚠️All recent activities have been emails, suggesting a potential lack of diverse engagement methods.
⚠️A quote worth $7,118 was lost, impacting potential revenue.
Opportunities
📈There is an open pipeline of $16,551, which presents future revenue potential if successfully converted.
📈Increasing the diversity of engagement activities beyond emails could improve customer interaction and conversion rates.
📈Conducting Quarterly Business Reviews (QBR) could strengthen the relationship and identify further sales opportunities.
Contacts
KAREN LIM

KARENLIM@GENOMAX.COM.SG

Ms. Sharon Fun

sharonfun@genomax.com.sg

ROSANNE SLOW

rosanneslow@genomax.com.sg

Recent Activities
Log Activity
Price objections and discount reqested
Email
2025-12-04 14:45
View Edit
Hi Rosanne, Thank you for this update! Do you have any indication on the approximate % discount the customer would be needing here to secure the business? It’s helpful when I approach our team as...
5942, 5941, 5940, 5939, 5910 follow up
Email
2025-12-03 20:51
View Edit
Hi Rosanne, I hope you are well. I wanted to follow up on a few quotes we have issued. Could you provide updates on each by entering a X into the applicable boxes below? Quote number Quote wil...
RE: Custom Drugs of Abuse Quality Controls Enquiry
Email
2025-11-17 19:04
View Edit
Hi Rosanne, I wanted to introduce @Aline Arias from our orders team into this email chain. Once you place the order, Aline will get the process started to manufacture the items. Since in our proc...
FDA classification
Email
2025-11-17 15:24
View Edit
Yes, Clas 1 EXEMPT is the FDA classification. Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567.0667 P +1.888.UTAK.LAB F +1.661.294....
permit and classification questions
Email
2025-11-17 14:43
View Edit
Hi Rosanne, Attached is an IFU and a label from a similar product. Your part will be classified as an IVD. I am still working with our team to address your need for the information to receive the...
Permit conversation
Email
2025-11-14 19:34
View Edit
Hi Rosanne, Please allow me a few days to look into this and get back to you on how we can support. In our current process, labeling and instructions are not generated until after the product is m...
Shipping charge questions
Email
2025-11-14 14:51
View Edit
Hi Rosanne, Each quote has the shipping and handling charges added to it in the far right colum. I highlighted one example below. Let me know if you have any questions. Thank You, Andrew H...
Sending 5939, 5040, 5941, and 5942
Email
2025-11-12 20:13
View Edit
Hi Rosanne, Attached please find the quotes with the options requested. Please review and let us know if you want any changes made. Once reviewed with the end user we would appreciate an update i...
5910 need updating
Email Completed
2025-11-10 15:03
View Edit
Hi Rosanne, Thank you for this update. Our team will get to work on creating updated quotes for this design. We will send them over once ready. Thank you, Andrew Hartmann Business Developm...
QUote questions
Email Completed
2025-11-07 18:52
View Edit
Hi Rosanne, I have added replies below in Green. Thank you, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 – D +1.661.567.0667 P +1.888.UTAK....
Sending 5910
Email Completed
2025-11-05 22:37
View Edit
Hi Rosanne, Your quote is completed and is attached for your review. Can you find out an estimate from the customer on how many vials of this QC they would estimate to use over a 2 year period? T...
New product quote requested
Email Completed
2025-11-05 14:41
View Edit
Hi Rosanne, Your request has been received and sent to our quoting team for processing. Please allow 2-3 business days for us to review and we will send the formal quote once completed. We are ...
Check price and expiry
Email Completed
2025-09-26 09:40
View Edit
Hi Rosanne, Thanks for reaching out and for your continued partnership with UTAK! You can have that request for the lot with the longest expiry listed on the PO but to avoid confusion and ensure...
Added contact: ROSANNE SLOW
Contact Management Completed
2025-09-25 23:11
View Edit
Added new contact: ROSANNE SLOW, Email: rosanneslow@genomax.com.sg
Added contact: ROSANNE SLOW
Contact Management Completed
2025-09-25 23:11
View Edit
Added new contact: ROSANNE SLOW, Email: rosanneslow@genomax.com.sg
Added contact: ROSANNE SLOW
Contact Management Completed
2025-09-25 23:11
View Edit
Added new contact: ROSANNE SLOW, Email: rosanneslow@genomax.com.sg
Added contact: Ms. Sharon Fun
Contact Management Completed
2025-09-25 23:11
View Edit
Added new contact: Ms. Sharon Fun, Email: sharonfun@genomax.com.sg
Added contact: KAREN LIM
Contact Management Completed
2025-09-25 23:11
View Edit
Added new contact: KAREN LIM, Email: KARENLIM@GENOMAX.COM.SG
Pricing and Lot request - 'Rosanne Siow' <rosannesiow@genomax.com.sg>
Email
2025-09-25 19:34
View Edit
Hi Rosanna, Thank you for your email. Please find the requested details below: Cat# Item Transfer Price (USD) Expiry 44600-WB(F) Blank Whole Blood (250 ml) $1,039.25 Multiple, determined at the ...
Open Quotes
4
Total Value
$16551
Weighted Value
$0
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5942 ! $3968.00 Sent 30% 2025-11-12 2026-02-10 Expiring
5941 ! $4307.00 Sent 30% 2025-11-12 2026-02-10 Expiring
5940 ! $4209.00 Sent 30% 2025-11-12 2026-02-10 Expiring
5939 ! $4067.00 Sent 30% 2025-11-12 2026-02-10 Expiring
5910 $7118.00 Rejected 2025-11-05 2026-02-03
Quote Intelligence Summary:
High Confidence (70%+)
0
Medium Confidence (40-70%)
0
Low Confidence (<40%)
4

No QBRs scheduled.