SERA PROGNOSTICS

Customer ID: 101387

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$0.00

September 2025

Activity Summary

November 12, 2025

Not scheduled


11

Activities

0

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Nov 12, 2025 11 activities 0 quotes 0 QBRs
Insights
  • The customer has a perfect health score of 10/10, indicating high satisfaction or engagement.
  • There has been recent contact with multiple stakeholders, including Yuta Uemura, suggesting active engagement.
  • The company's focus appears to be on quality control, given the email about blood sample concerns.
Risks
⚠️There is a potential quality issue with the SMx blood product, which could affect customer satisfaction if not addressed promptly.
⚠️Despite high engagement, there is no recorded total value, indicating possible missed revenue opportunities or reporting inconsistencies.
Opportunities
📈Recent addition of a new contact, Yuta Uemura, could provide an opportunity for strengthening the relationship.
📈Addressing the product quality issue proactively may enhance trust and customer loyalty.
📈The absence of recent quotes suggests an opportunity to initiate discussions for new sales or service agreements.
Contacts
YUTA UEMURA

yuemura@sera.com

Recent Activities
Log Activity
SMx blood looks watery and is too low in hemoglobin to match their patient samples
Email
2025-11-12 19:21
View Edit
Hi Yuta, We really appreciate this feedback! It’s great to get more context into how the SMx blood performed and your work around. As a custom matrix, we are able to alter the concentration of ...
UTAK product check in
Email Completed
2025-11-12 15:52
View Edit
Hey Yuta, How is the start of pumpkin spice season treating you? I have moved from complaining it is far too hot outside, to complaining how cold it is. Tis the season I guess. Just wanted to to...
Added contact: YUTA UEMURA
Contact Management Completed
2025-11-12 15:50
View Edit
Added new contact: YUTA UEMURA, Email: yuemura@sera.com
QBR Invite Sent - djohnson@seraprognostics.com
Email
2025-09-15 21:31
View Edit
Hi Deven, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you th...
QBR Invite Sent - sbhowmik@seraprognostics.com
Email
2025-09-15 21:27
View Edit
Hello Salil, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you...
QBR Invite Sent - nmartin@seraprognostics.com
Email
2025-09-15 14:37
View Edit
Hi Nichole, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you ...
QBR Invite Sent - trandolph@seraprognostics.com
Email
2025-09-15 14:33
View Edit
Hi Todd, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you thro...
QBR Invite Sent -djohnson@seraprognostics.com
Email
2025-09-15 14:32
View Edit
Hi Deven, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you th...
QBR Invite Sent - rseverinsen@seraprognostics.com
Email
2025-09-15 14:30
View Edit
Hello Robert , We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk y...
QBR Invite Sent - 'vjohnson@seraprognostics.com'
Email
2025-09-15 14:27
View Edit
Hello Veronica, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk ...
QBR Invite Sent -yuemura@sera.com
Email
2025-09-15 14:26
View Edit
Hello Yuta, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you ...
No quotes for this customer.

No QBRs scheduled.