US ARMY DRUG TESTING LAB

Customer ID: 053855

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$0.00

September 2025

Activity Summary

September 24, 2025

Not scheduled


19

Activities

0

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Sep 24, 2025 19 activities 0 quotes 0 QBRs
Insights
  • High health score of 10/10 indicates excellent customer satisfaction and engagement.
  • Multiple contacts were added on the last interaction date, suggesting an expansion or restructuring of the client's team.
  • Several invites for Quarterly Business Reviews (QBR) were sent, indicating ongoing engagement and communication.
Risks
⚠️Total value recorded as $0.00; potential oversight or lack of financial transactions.
⚠️Repeated emails from the account manager could indicate an error or communication redundancy that may need addressing.
Opportunities
📈Opportunity to capitalize on the high engagement level by initiating new projects or contracts.
📈New contacts added could lead to expanded relationships and potential for increased business.
📈Regular QBRs suggest an opportunity to showcase value and potentially upsell services or products.
Contacts
BARBARA OPPER

BarbaraOpper@fdle.state.fl.us

DANIELLE INGRAM

danielle.c.ingram2.civ@health.mil

KASANDRA PAULEMON

kasandra.m.paulemon.civ@mail.mil

MAJ. MATTHEW MOSER

COMMANDER/LABORATORY MANAGER

matthew.moser@us.army.mil

MICHELLE NGUYEN

MICHELLE.L.NGUYEN2.CIV@MAIL.MIL

PAULA UNDERWOOD

paula.j.underwood.civ@mail.mil

Recent Activities
Log Activity
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-24 23:03
View Edit
Hi Michelle: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UT...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-24 23:02
View Edit
Hi Kasandra: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UT...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-24 23:02
View Edit
Dear Major Matthew Moser: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline exper...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-24 23:02
View Edit
Hi Michelle: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UT...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-24 23:01
View Edit
Hi Barbara: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTA...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-24 23:01
View Edit
Hi Danielle: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UT...
Hello from UTAK: I’m Your New Account Manager
Email
2025-09-24 23:00
View Edit
Hi Paula: I’m Raleigh Gallina, and I’m excited to introduce myself as your new account manager at UTAK. I’d love to set up a brief meet and greet to learn about your baseline experience with UTAK ...
Added contact: PAULA UNDERWOOD
Contact Management Completed
2025-09-24 22:56
View Edit
Added new contact: PAULA UNDERWOOD, Email: paula.j.underwood.civ@mail.mil
Added contact: MICHELLE NGUYEN
Contact Management Completed
2025-09-24 22:56
View Edit
Added new contact: MICHELLE NGUYEN, Email: MICHELLE.L.NGUYEN2.CIV@MAIL.MIL
Added contact: MAJ. MATTHEW MOSER
Contact Management Completed
2025-09-24 22:56
View Edit
Added new contact: MAJ. MATTHEW MOSER, Title: COMMANDER/LABORATORY MANAGER, Email: matthew.moser@us.army.mil
Added contact: KASANDRA PAULEMON
Contact Management Completed
2025-09-24 22:55
View Edit
Added new contact: KASANDRA PAULEMON, Email: kasandra.m.paulemon.civ@mail.mil
Added contact: DANIELLE INGRAM
Contact Management Completed
2025-09-24 22:55
View Edit
Added new contact: DANIELLE INGRAM, Email: danielle.c.ingram2.civ@health.mil
Added contact: BARBARA OPPER
Contact Management Completed
2025-09-24 22:55
View Edit
Added new contact: BARBARA OPPER, Email: BarbaraOpper@fdle.state.fl.us
QBR Invite Sent - ZoraidaBergan@fdle.state.fl.us
Email
2025-09-11 08:53
View Edit
Hi Zoraida, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you ...
QBR Invite Conversation
Email
2025-09-11 08:51
View Edit
Hi Barbara, Thanks so much for clarifying — that’s really helpful! I’ll make sure to route anything tied to state purchasing or payment updates to Zoraida going forward, and I’ll keep you in the lo...
QBR Invite Sent - danielle.c.ingram2.civ@health.mil
Email
2025-09-09 10:56
View Edit
Hi Danielle, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you...
QBR Invite Sent - matthew.moser@us.army.mil
Email
2025-09-09 10:52
View Edit
Hi Matthew, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you ...
QBR Invite Sent - 'MICHELLE.L.NGUYEN2.CIV@MAIL.MIL'
Email
2025-09-09 10:50
View Edit
Hi Michelle, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you...
QBR Invite Sent - paula.j.underwood.civ@mail.mil
Email
2025-09-09 10:46
View Edit
Hi Paula, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you th...
No quotes for this customer.

No QBRs scheduled.