Health 9/10
Last contact Oct 16, 2025
2 activities
0 quotes
0 QBRs
Insights
✅EAST PENN MANUFACTURING has a high health score of 9/10, suggesting a strong relationship or satisfaction level.
✅The company is currently in business, but there is no recorded total value, indicating no recent transactions or monetary engagements.
Risks
⚠️There is a lack of recent quotes, which could mean potential disinterest or a shift to competitors.
⚠️The recent activity indicates a follow-up about why they no longer use UTAK, which may suggest past dissatisfaction or unmet needs.
Opportunities
📈Adding a new contact, Lyndsey Mertz, could open avenues to re-establish or strengthen the business relationship.
📈Understanding and addressing the reasons behind discontinuation of UTAK could provide insights into service improvement and potential re-engagement strategies.
Hi Lyndsey,
Thank you so much for this feedback. While it’s not great news for UTAK, we really appreciate you sharing what your experience was like and why you switched to Bio-Rad.
If there i...