SIEMENS HEALTHCARE DIAGNOSTICS

Customer ID: 51850

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

Raleigh

10/10

$0.00

August 2025

Activity Summary

November 13, 2025

September 11, 2025


46

Activities

0

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Nov 13, 2025 46 activities 0 quotes 1 QBRs
Insights
  • Customer engagement primarily involves contact management activities.
  • There have been no recent quotes or won/lost deals.
  • Health score is perfect at 10/10, indicating strong satisfaction or engagement.
Risks
⚠️Lack of quotes and deal activity suggests potential issues in converting engagement into sales.
⚠️The absence of pipeline development could indicate missed revenue opportunities.
Opportunities
📈High health score presents an opportunity to explore sales initiatives or upsell strategies.
📈Increasing direct sales efforts or proposal submissions could capitalize on strong customer relations.
📈Review and enhance account management strategies to translate engagement into tangible business value.
Contacts
Vijay Sarathy

Sales Manager

vijay@dsi.om

Jingkun Li

jingkun.li@siemens-healthineers.com

Ari Scarbrough

Ari.Scarbrough@siemens-healthineers.com

Sujata Khopde

sujata.khopde@siemens-healthineers.com

Rick Pozzebon

None

rick.pozzebon@siemens-healthineers.com

None

Hoon Koh

Regulatory Manager

hoon.koh@siemens-healthineers.com

Recent Activities
Log Activity
Added contact: Hoon Koh
Contact Management Completed
2025-11-13 22:29
View Edit
Added new contact: Hoon Koh, Title: Regulatory Manager, Email: hoon.koh@siemens-healthineers.com
Updated contact: Rick Pozzebon
Contact Management Completed
2025-11-13 22:28
View Edit
Updated contact 'Rick Pozzebon'. Changes: Name: 'Rick Bozzebon' → 'Rick Pozzebon'; Title: 'None' → 'None'; Phone: 'None' → 'None'
Added contact: Rick Bozzebon
Contact Management Completed
2025-11-13 22:28
View Edit
Added new contact: Rick Bozzebon, Email: rick.pozzebon@siemens-healthineers.com
RE: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 22:28
View Edit
Thank you. The advice to scrap below two products is noted. 10445228 UTAK VALIDITY CONTROL 5 (1 X 25ML) 10445225 UTAK VALIDITY CONTROL 2 (1 X 25ML) Regards Hoon Hoon Koh Regulatory Manager...
Added contact: Sujata Khopde
Contact Management Completed
2025-11-13 22:27
View Edit
Added new contact: Sujata Khopde, Email: sujata.khopde@siemens-healthineers.com
Added contact: Ari Scarbrough
Contact Management Completed
2025-11-13 22:27
View Edit
Added new contact: Ari Scarbrough, Email: Ari.Scarbrough@siemens-healthineers.com
Added contact: Jingkun Li
Contact Management Completed
2025-11-13 22:26
View Edit
Added new contact: Jingkun Li, Email: jingkun.li@siemens-healthineers.com
RE: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 22:18
View Edit
Thank you, Nicole. @Koh, Hoon, please let us know if you need anything else. Best, Jingkun
RE: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 19:58
View Edit
Thank you, Nicole. @Koh, Hoon, please let us know if you need anything else. Best, Jingkun
Re: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 19:50
View Edit
Hi Jingkun, Correct, our recommendation would be to scrap the products.
Re: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 19:49
View Edit
Hi Jingkun, We have not validated storage of Validity Controls 2 and 5 at temperatures <2oC therefore we cannot guarantee the performance of vials stored at this temperature. Please let me kno...
Re: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 19:49
View Edit
Hello UTAK friends, Please support the temperature excursion situation for the two controls listed below. Thank you, Jingkun Li, PhD Sr Manager Syva Tech Ops Siemens Healthineers Glasgo...
Re: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 19:49
View Edit
Hello UTAK friends, Please support the temperature excursion situation for the two controls listed below. Thank you, Jingkun Li, PhD Sr Manager Syva Tech Ops Siemens Healthineers Glasgo...
Re: Urgent advice required - Shipment AWB H640140 to Sydney, Australia - MKT below 2C
Email
2025-11-13 19:49
View Edit
Hi, Nicole, Thanks for the support. In this case, are you recommending to scrap these two products? Please let Hoon know. Thanks, Jingkun
RE: Design Change Notification: Product Shelf Life Update
Email
2025-11-13 18:07
View Edit
Hi Rorie, Yes, absolutely we agree – this is great news! 😊 Sharing some thoughts in green below. Looking forward to our conversation tomorrow! Best, Raleigh
RE: Design Change Notification: Product Shelf Life Update
Email
2025-11-13 18:07
View Edit
I said two comments/questions but it was three HAHA! Thanks for the answers! If Todd signed before then I am thinking he should probably sign again. Makes sense about the customer letter, one step ...
RE: Design Change Notification: Product Shelf Life Update
Email
2025-11-13 18:06
View Edit
Hello Raleigh, This is great news. Two comments/questions for you: 1. I am wondering if @PIACENTINI, Jim as procurement should sign this? I certainly can but I am thinking it should possibly ...
RE: Design Change Notification: Product Shelf Life Update
Email
2025-11-10 21:50
View Edit
Dear Siemens Team: UTAK is thrilled to share that we have an update related to the Validity 2 expiration date! While we have a call scheduled for this week, we didn’t want to waste any time since w...
FW: Price request - Quote #5919
Email
2025-11-07 00:00
View Edit
Hi Vijay, Hope you’re doing well and are having a beautiful week! Attached is the quote with pricing for the requested items. If you’d like to proceed with an order, please send a purchase order t...
Added contact: Vijay Sarathy
Contact Management Completed
2025-11-06 23:59
View Edit
Added new contact: Vijay Sarathy, Title: Sales Manager, Email: vijay@dsi.om
FW: Price request - Quote #5919
Email
2025-11-06 23:59
View Edit
Dear Raleigh, Greetings from Diamond stone Investment!!!! We have a tender for 4 nos each of UTAK HC1 &HC2 .(50700 &50701) Could you please confirm your price for the same at the earliest.
RE: Siemens & UTAK - Next Steps
Call
2025-10-30 20:23
View Edit
Hi Jim, Thanks again for meeting yesterday. As discussed, UTAK proposes a 5% year-over-year increase under a two-year agreement starting January 2026. This would maintain stability while accounting...
Siemens & UTAK: Price Amendment Discussion - October 30
Call
2025-10-30 20:18
View Edit
Siemens & UTAK: Price Amendment Discussion - October 30 VIEW RECORDING - 23 mins (No highlights): https://fathom.video/share/8k7FUnaVyVFZzBHwhv83zbEJyyQknqXg --- 0:53 - Raleigh Gallina (UTAK La...
Siemens & UTAK: Price Amendment Discussion - October 30
Email
2025-10-30 20:02
View Edit
Siemens & UTAK: Price Amendment Discussion - October 30 VIEW RECORDING: https://fathom.video/share/8k7FUnaVyVFZzBHwhv83zbEJyyQknqXg Postponing price increase to align with Siemens' fiscal year @ 1:3...
RE: Siemens & UTAK: Price Amendment Discussion
Email
2025-10-22 16:23
View Edit
Hi Jim, Happy to do so! I've shifted for next week. Let me know if that time/date doesn't work for you, and we will find another time. Best regards, Raleigh
Siemens & UTAK: Price Amendment Discussion
Email
2025-10-22 16:21
View Edit
Hi Raleigh. I am out of the office. Please reschedule to next week. Thank you. Jim
UTAK Validity 2 Discussion - Touchpoint
Call
2025-10-15 23:10
View Edit
Hi Raleigh, We currently get a smaller list of QC from you. Please see attached. I understand this new list is larger, however it is astronomically more money. Please see attached. Best, ...
RE: Quick query on Utak
Email
2025-10-14 16:17
View Edit
Thank you for reaching out. I will provide you with the requested documentation shortly. I would like to note that the IVDR transition deadline for IVDs currently CE-marked under IVDD is May 26, 20...
RE: UTAK Validity 2 Discussion - Touchpoint
Email
2025-10-14 15:51
View Edit
Hi Raleigh, Not sure how but this call now overlaps with a standing call that I have. Can we shift this call back by 30 min? Not sure of everyone’s availability.
RE: UTAK Validity 2 Discussion - Touchpoint
Email
2025-10-14 15:51
View Edit
Good morning Rorie, Hope you’re doing well! And I think all of our calendars are very busy – I’m shocked you only need it moved back by 30 minutes! 😝 Tis the season (where I think everyone has back...
RE: UTAK Validity 2 Discussion - Touchpoint
Email
2025-10-14 15:51
View Edit
Morning! HAHA thanks! With best regards, Rorie Madigan
RE: Siemens & UTAK - Next Steps
Email
2025-10-08 23:14
View Edit
Hi Jim, Thanks again for meeting yesterday. As discussed, UTAK proposes a 5% year-over-year increase under a two-year agreement starting January 2026. This would maintain stability while accounting...
Meeting Purpose Discuss renewal of pricing agreement between Siemens and UTAK Laboratories for FY26 and beyond.
Email
2025-10-07 20:17
View Edit
Siemens & UTAK: Renewal of Pricing Agreement Pt. IV - October 07 VIEW RECORDING: https://fathom.video/share/tysyxgx1rqk2vZe-EbsUzyE2yDnX-Pm- Meeting Purpose Discuss renewal of pricing agreement b...
Meeting Purpose Discuss renewal of pricing agreement between Siemens and UTAK Laboratories for FY26 and beyond.
Email
2025-10-07 20:17
View Edit
Siemens & UTAK: Renewal of Pricing Agreement Pt. IV - October 07 VIEW RECORDING - 15 mins (No highlights): https://fathom.video/share/tysyxgx1rqk2vZe-EbsUzyE2yDnX-Pm- --- 2:18 - Raleigh Gallina...
Siemens & UTAK - Next Steps
Email
2025-09-30 22:19
View Edit
Hi Jim, It’s always great chatting with you. This partnership is exactly the type of collaboration UTAK strives for - open dialogue coupled with a true win-win mentality on both sides. We’re alr...
Siemens & UTAK: Renewal of Pricing Agreement Pt. III - September 30
Email
2025-09-30 18:48
View Edit
Siemens & UTAK: Renewal of Pricing Agreement Pt. III - September 30 VIEW RECORDING: https://fathom.video/share/qnGiNkPRHpGy6h8qDKmYCyiqe8Mk9x8M Pricing increase request and contract review @ 0:00 ...
Private Equity Circles Siemens’ Diagnostics Unit in Potential $7 Billion Deal
Email
2025-09-19 21:48
View Edit
Bloomberg reports Siemens is in early discussions with Blackstone, KKR, and others about selling its diagnostics division. What could that mean for the future of in vitro diagnostics and market dynami...
RE: UTAK Validity 2 Discussion - Touchpoint
Email
2025-09-17 19:58
View Edit
RE: UTAK Validity 2 Discussion - TouchpointThank you!!! You are the best! 😊 With best regards, Rorie Madigan Specialty Lab Solutions Global Syva Marketing and Product Manager Siemens Healthcar...
RE: UTAK Validity 2 Discussion - Touchpoint
Email
2025-09-17 18:59
View Edit
Hi, Unfortunately, I just realized that my 2pm call goes until 3pm. If I can hop off I will but I may not make this call. Please provide notes of any updates! Hopefully Jim attends the call. W...
RE: UTAK Validity 2 Discussion - Touchpoint
Email
2025-09-17 18:59
View Edit
Hi Rorie, Not a problem. Am sharing notes from the call in case they are helpful. ================ UTAK Validity 2 Discussion - Touchpoint - September 17 VIEW RECORDING - 6 mins (No highligh...
UTAK Validity 2 Discussion - Touchpoint
Conference
2025-09-17 18:59
View Edit
UTAK Validity 2 Discussion - Touchpoint - September 17 VIEW RECORDING: https://fathom.video/share/7gUU3yb33QXbwP6KwqDbTqLQk1v9EkP- Meeting overview and agenda @ 0:01 The meeting is a recurring to...
Request for Additional Information
Email
2025-09-10 18:57
View Edit
Jim Piacentini requested additional information which would help him garner approval. He needs percentage reasons and codes (i.e. packaging, vials, boxes, and labor) percentage increases YoY. Jim i...
Follow-Up Discussion - Agreement
Call
2025-09-10 18:24
View Edit
Siemens & UTAK: Renewal of Pricing Agreement Pt. II - September 10 VIEW RECORDING: https://fathom.video/share/Sxt5XLLig_dvFkcGasxqi9Au7e9fYzWS Pricing agreement renewal @ 0:00 Raleigh and the UTA...
Siemens & UTAK: Renewal of Pricing Agreement
Follow-up Due Sep 11, 2025 Needs Follow-up
2025-09-04 22:24
View Edit
Hi Jim, Thank you again for your time today. As discussed, please find below a recap and supporting details. I’ve provided below a snapshot which includes two views of the validity control produ...
Quality and Pricing Agreement Discussion
Call Due Sep 11, 2025 Decision Pending
2025-09-04 16:58
View Edit
Siemens & UTAK: Renewal of Pricing Agreement - September 04 VIEW RECORDING: https://fathom.video/share/ryJe1kEMWsCLU_mXxkAEyvZ_mak-cqu8 Pricing agreement renewal @ 8:50 Raleigh from UTAK Laborato...
Validity 2 Discussion
Call Relationship Building
2025-09-02 18:46
View Edit
UTAK Validity 2 Discussion - Touchpoint - August 20 VIEW RECORDING - 8 mins (No highlights) Updating agreement with Siemens @ 0:00 Raleigh Gallina from UTAK Laboratories asked the Siemens team fo...
No quotes for this customer.
Quarter Scheduled Status Completed Customer Sat
Q3 2025-09-24 Scheduled - - Edit