25K urine order placed
Email
Hi Debbie,
Thank you for this order! Adding in our team @Support@UTAK whom can process this and will send confirmation.
Orders team- Please see the attached for processing and please note the f...
5764 PO is in process
Email
Thanks for the update Jennie 😊
We will keep our eye out for the PO coming in.
Regards,
Andrew Hartmann
Business Development Manager
–
25020 Avenue Tibbitts
Valencia, CA 91355
–
D +1.66...
Quote 5764 follow up
Email
Completed
Happy Monday Jennie,
Just wanted to touch base on the bulk urine order to see if you are still planning to place it this month? If you have any update on your ETA it is greatly appreciated.
Tha...
RE: UTAK Feedback Request - RUO Blank Matrix Labeling
Email
Dear David,
Thank you for your kind reply, as this is incredibly helpful.
Wishing you a beautiful finish to your week and let me know if there’s anything I can assist you with ever.
Best,
...
Added contact: David Kuntz
Contact Management
Completed
Added new contact: David Kuntz, Email: David.Kuntz@crlcorp.com
RE: UTAK Feedback Request - RUO Blank Matrix Labeling
Email
It would General Laboratory Reagent.
UTAK Feedback Request - RUO Blank Matrix Labeling
Email
Dear CLINICAL REFERENCE LAB
I hope this message finds you well. We are writing to inform you and get your feedback on a change to the regulatory classification of our blank matrix products. After a...
UTAK Feedback Request - RUO Blank Matrix Labeling
Email
Dear CLINICAL REFERENCE LAB
I hope this message finds you well. We are writing to inform you and get your feedback on a change to the regulatory classification of our blank matrix products. After a...
UTAK Feedback Request - RUO Blank Matrix Labeling
Email
Dear CLINICAL REFERENCE LAB
I hope this message finds you well. We are writing to inform you and get your feedback on a change to the regulatory classification of our blank matrix products. After a...
UTAK Feedback Request - RUO Blank Matrix Labeling
Email
Dear CLINICAL REFERENCE LAB
I hope this message finds you well. We are writing to inform you and get your feedback on a change to the regulatory classification of our blank matrix products. After a...
UTAK Feedback Request - RUO Blank Matrix Labeling
Email
Dear CLINICAL REFERENCE LAB
I hope this message finds you well. We are writing to inform you and get your feedback on a change to the regulatory classification of our blank matrix products. After a...
UTAK Feedback Request - RUO Blank Matrix Labeling
Email
Dear CLINICAL REFERENCE LAB
I hope this message finds you well. We are writing to inform you and get your feedback on a change to the regulatory classification of our blank matrix products. After a...
Added contact: Sarah Small
Contact Management
Completed
Added new contact: Sarah Small, Email: Sarah.Small@crlcorp.com
Added contact: C. Porter
Contact Management
Completed
Added new contact: C. Porter, Email: porterc@crlcorp.com
Added contact: M. Pedersen
Contact Management
Completed
Added new contact: M. Pedersen, Email: pedersenm@crlcorp.com
Added contact: M. Magee
Contact Management
Completed
Added new contact: M. Magee, Email: mageem@crlcorp.com
UTAK Feedback Request - RUO Blank Matrix Labeling
Email
Dear CLINICAL REFERENCE LAB
I hope this message finds you well. We are writing to inform you and get your feedback on a change to the regulatory classification of our blank matrix products. After a...
Added contact: D. Kunz
Contact Management
Completed
Added new contact: D. Kunz, Email: kuntzd@crlcorp.com
Added contact: Michael Herrera
Contact Management
Completed
Added new contact: Michael Herrera, Email: michael.herrera@crlcorp.com
UTAK Feedback Request - RUO Blank Matrix Labeling
Email
Dear CLINICAL REFERENCE LAB
I hope this message finds you well. We are writing to inform you and get your feedback on a change to the regulatory classification of our blank matrix products. After a...
Added contact: T Harvey
Contact Management
Completed
Added new contact: T Harvey, Email: harveyt@crlcorp.com
UTAK Feedback Request - RUO Blank Matrix Labeling
Email
Dear CLINICAL REFERENCE LAB
I hope this message finds you well. We are writing to inform you and get your feedback on a change to the regulatory classification of our blank matrix products. After a...
UTAK Feedback Request - RUO Blank Matrix Labeling
Email
Dear CLINICAL REFERENCE LAB
I hope this message finds you well. We are writing to inform you and get your feedback on a change to the regulatory classification of our blank matrix products. After a...
UTAK Feedback Request - RUO Blank Matrix Labeling
Email
Dear CLINICAL REFERENCE LAB
I hope this message finds you well. We are writing to inform you and get your feedback on a change to the regulatory classification of our blank matrix products. After a...
Added contact: D Fordyce
Contact Management
Completed
Added new contact: D Fordyce, Email: fordyced@crlcorp.com
Added contact: G. Clouette
Contact Management
Completed
Added new contact: G. Clouette, Email: clouetteg@crlcorp.com
UTAK Feedback Request - RUO Blank Matrix Labeling
Email
Dear CLINICAL REFERENCE LAB
I hope this message finds you well. We are writing to inform you and get your feedback on a change to the regulatory classification of our blank matrix products. After a...
Sending updated quote switching to stock product and adding ship schedule
Email
Completed
Hi Jennie,
Attached is the updated quote adding the ship schedule. 2 other changes were also made:
• We switched back to using the stock part number and not the custom part number we originally i...
Updating quote reply
Email
Completed
Sounds great! Thank you Andrew!
updating the quote to add a ship schedule, customer understands payment is needed up front
Email
Completed
Hi Jennie,
Thanks for the update. I’ll have the quote updated to include we will ship ½ upon completion and the other ½ after 2 months.
We will be making this lot just for you when you order so...
Interested in ordering 5764, asking about split shipment/ ship schedule
Email
Completed
Hi Jennie,
Thanks for the update! If you want to split into 2 shipments we will need to add this to a quote. It changes the process a little bit so wanted to confirm with you before updating. Th...
Quote 5764 sending loom video
Email
Completed
I was unable to connect to review this quote. To avoid holding it up I shot a loom video and sent to the customer.
Hi Jennie,
I never heard from anyone in purchasing and wanted to circle back. ...
Reply to quote
Email
Completed
Thank you Andrew! I forwarded this message to our Purchasing department and someone from Purchasing will evaluate the change for ordering.
Offering 15% for volume ordering- trying to book a call
Email
Completed
Due Oct 02, 2025
Hi Jennie,
I got some exciting news! There is a path to a 15% discount on the gallon urine but it would be a change in how you are ordering it. Lets connect on a brief chat and we can go over the...
Confirmed CDF(L) forcast and connecting with the team to see what discount opportunity exist
Email
Completed
Due Oct 01, 2025
Thanks for confirming!
Let me connect with our team and see what we can work out. I’ll circle back with an update once available. It may take a week or so.
Regards,
Andrew Hartmann
Busines...
Reply to QBR feedback
Email
Completed
Thank you so much Jennie,
This is some great feedback and gives us some things to raise with our team for improvements. I appreciate you taking the time to share this with us. I recently got assi...
QBR survey completed by email
Email
Completed
See below.
From: Andrew Hartmann <ahartmann@utak.com>
Sent: Wednesday, September 24, 2025 8:58 AM
To: Brett L. Oswald <Brett.Oswald@crlcorp.com>; Jinhua Wang <Jinhua.Wang@crlcorp.com>
Subject: ...
3rd and final attempt to book QBR- also sending survey questions
Email
Completed
Hi Brett and Jennie,
I realize things may be busy on your end, but your feedback is extremely valuable to us. Before we wrap up outreach, I wanted to check one last time to see if you’d be open to...
QBR request follow up
Follow-up
Completed
Due Sep 24, 2025
Hi Brett and Jennie,
I hope the last little bit of summer is treating you well. I wanted to circle back on this request as your feedback is extremely valuable. We would love to connect and ensure...
Scheduling Our Quarterly Business Review (CID:008950 )
Email
Completed
Due Sep 11, 2025
Needs Follow-up
Hi Brett and Jennie,
I hope you’re doing well! It’s hard to believe another quarter has flown by. I’d love to set up some time for our Quarterly Business Review so we can catch up and look ahead to...