Sending tracking info
Email
Hi Matt,
Happy to report our team is making holiday miracles come true regarding lead times 😊 This order is packaged up and pending pick up by FedEx. You should have it tomorrow. Tracking ID: 39...
Hi Matt,
Best case scenario this order will ship on Monday next week, worst case is Wednesday shipment. Either way you should have it by Thursday of next week or before.
Have a great Thanksgi...
Working to rush order for peth
Email
Hi Matt,
I wanted to confirm receipt of this. Our team is going to reply and they will be providing you standard lead times based on the quote. Just wanted to let you know I am working on this be...
Sending tracking and approval form
Email
Hi Matt,
Your matrix sample made it out the door ahead of schedule yesterday and is showing delivered at your location already this morning. FedEx tracking# 395452473047.
Please spike with TH...
Confirming order will be rushed
Email
It’s me again already 😊
Got a quick answer- our team is putting this order in the fast lane. Your matrix sample should ship by next Wednesday at the latest for estimated delivery by Thursday.
O...
Hi Matt,
The 12/1 lead time is based on quoted times. I am working with our team to expedite this and should have a better ETA for you later today or by early next week. I think there is a decent...
THC serum order placed and wants update on sample
Email
Hi Matt,
Thanks for this update. I can confirm the PO has been received and is in queue to be processed. I’ll follow along and keep you posted.
Regards,
Andrew Hartmann
Business Developmen...
WIll order THC serum QC
Email
Thanks for the update Matt!
We will keep our eyes out for the order. I am confident this process will result in a product that works for you. Its rare we hear of this issue and in almost all case...
Quote review meeting
Call
matt bown - November 11
VIEW RECORDING - 8 mins (No highlights): https://fathom.video/share/cKe-jxQu8pLtqxYz4aAkjBQfehwdfMsM
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0:00 - Matthew Bown (PathGroup)
Hey, Andrew, it's going well....
Customer booked quote review call via calendly
Email
Completed
Customer scheduled a meeting vial calendly
THC quote is ready for review- trying to book meeting to go over it together
Email
Completed
HI Matt,
Our team has completed the quote for your serum THC quote and it is ready for review. Please use this link to book a time that works for you to go over this together. https://calendly.co...
Quotes 5796 and 5797 follow up
Email
Completed
Hey Team Path,
I wanted to circle back to see if you have had some time to review the quotes we sent. Curious for any additional feedback or questions you may have. If you want to see any other o...
5796 5797 quote review meeting
Call
Completed
matt bown - October 15
VIEW RECORDING - 8 mins (No highlights): https://fathom.video/share/3pD_rTogGyQJT9ioQYsW_jg7GXxphGsA
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0:00 - Matthew Bown
Hey, Andrew. It's going well. How are you ...
Sending 5796 and 5797
Email
Completed
Hi Matt and Jordan,
Thanks for your time reviewing these. Please let us know if you have any questions or want to see any changes made.
Thank you,
Andrew Hartmann
Business Development Manag...
meeting communications
Email
Completed
Happy Monday Matt,
Received and looking forward to connecting with you.
Cheers,
Andrew Hartmann
Business Development Manager
–
25020 Avenue Tibbitts
Valencia, CA 91355
–
D +1.661.567.0...
Quote review meeting booked via calendly
Email
Completed
The customer used calendly to book a meeting to review the quotes
57965797 trying to set a meeting to review new CAL quotes
Email
Completed
Due Oct 13, 2025
Hi Matt,
These quotes are completed and ready for review. There was a few notes our engineering team wanted me to raise with you. Can we set up a few minutes to review these together and get some...
Serum calibrator quote requested
Email
Completed
Quote Requested
Thanks Matt!
I’ll circle back if the team has any follow up questions, otherwise I’ll connect with you when the quotes are ready to review. Should have them early next week.
Thank you,
Andre...
Clarifying info for a quote
Email
Completed
Hi Matt,
I am having trouble finding this analyte list. Could you send it over along with what the cut-off concentration is for each. With that we can figure out all the levels.
What you laid ...
QBR action items- information needed to quote
Email
Completed
Me again!
I wanted to send a separate email to go over the Cals and your new panels. It’s the same info needed to quote Cals as it is QC. The only thing we need to know additionally if we are mak...
New product performance complaint- Serum is seperating
Email
Completed
HI Matt,
Thanks for your time on the call today and for sharing these pictures with us. Allow me to loop in @Kevin Kopp from the UTAK Technical Team to review and see what he has to say.
Kevin-...
Added contact: Jordan Wesler
Contact Management
Completed
Added new contact: Jordan Wesler, Title: clinical laboratory manager, Email: JBWesler@pathgroup.com
Not only do they use it, but the guy worked with Biorad earlier this year to get his UTAK customs set up in Unity. Some highlights from our talk are below, but he also said he is open to having someo...
QBR action items- follow up Q1 2026 for 4 new panels
Email
Due Jan 28, 2026
They had interest in Vitamin B, Metals, Hormones, and Thyroid marker QCs in 2026. Reach out to see if they are ready to chat. Also remind them we do Cals as well. They didnt know we did this but ar...
UTAK Labs- Scheduling Our Quarterly Business Review (CID:001650)
Email
Completed
Due Sep 25, 2025
Hi Matt,
I hope you’re doing well! It’s hard to believe another quarter has flown by. I’d love to set up some time for our Quarterly Business Review so we can catch up and look ahead together.
W...
quote follow up and sending catalog
Follow-up
Due Jan 28, 2026
Information Gathering
I hope summer has been treating you well. I wanted to touch base with you on the attached quote we sent to reorder your custom Drugs of Abuse QC. We hadn’t seen an order come in yet and wanted to re...