LABORATORY CORPORATION OF AMERICA

Customer ID: 40000

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

Kevin

10/10

$21741.05

August 2025

Activity Summary

November 07, 2025

Not scheduled


20

Activities

5

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Nov 07, 2025 20 activities 5 quotes 1 QBRs Value $21741
Insights
  • The customer has a perfect health score of 10/10, indicating strong satisfaction and engagement.
  • The total value of recent transactions is $21,741.05, showing a significant level of business.
  • There have been multiple communications regarding the D7120 expiration extension and purchase orders, suggesting ongoing and complex transactions.
  • Recent quotes have been consistently accepted, showing a strong agreement on pricing and terms.
Risks
⚠️The high frequency of emails regarding expiration extensions may indicate potential issues with product lifecycle management or contract renewals.
⚠️The last recorded contact is dated in the future (2025-11-07), which may indicate a data entry error or communication scheduling that needs verification.
Opportunities
📈Continued engagement on expiration and order management can foster trust and lead to more business.
📈The customer's consistent acceptance of quotes provides an opportunity to introduce higher-value quotes/products.
📈Establishing proactive communication strategies could mitigate the risks associated with product expiration concerns.
Contacts
Michele Reneau

Materials Control Worker - Toxicology Warehouse

reneaum@labcorp.com

Mark Petersen

Lab Manager

peterm8@labcorp.com

Carissa Schmitz

Special Chemistry Supervisor

Schmic4@labcorp.com

Kelli McClary

Mcclak1@labcorp.com

Joshua Kitzmann

jkitzmann@labcorp.com

Lou Ann Weaver

Analyst, Sourcing and Procurement

EMRPO@labcorp.com

Debbie Mcleand

Mcleand@labcorp.com

Recent Activities
Log Activity
RE: Action Needed Re: D7120 Expiration Extension - PO#R250129164 / SO#54444
Email
2025-11-07 00:24
View Edit
Hi Debbie, Thank you so much for your response. Your account has been updated accordingly. Best,
RE: Action Needed Re: D7120 Expiration Extension - PO#R250129164 / SO#54444
Email
2025-11-06 18:35
View Edit
I hope you're well. I wanted to follow up on my previous email regarding your sample shipment requirements for standing orders shipping to your Research Triangle Park, NC location, as well as the req...
RE: Action Needed Re: D7120 Expiration Extension - PO#R250129164 / SO#54444
Email
2025-11-06 18:35
View Edit
Hello Everyone, Before you ship a standing order please send us a sample to test. I’m the only person that can approve Utak shipments. When I receive a shipment the finance team will send me an em...
RE: D7120 Expiration Extension - PO#R250129164 / SO#54444
Email
2025-10-30 20:37
View Edit
Hi Debbie, We’re glad to have aligned on your needs regarding standing orders. Your account has been updated to require a sample shipment for approval before the full product is released. This appli...
RE: D7120 Expiration Extension - PO#R250129164 / SO#54444
Email
2025-10-23 22:26
View Edit
Hello Everyone, We are ok with temporary Product Extension for this lot. Going forward, I will need a sample of the lot you want send to us. Debbie McLean
RE: D7120 Expiration Extension - PO#R250129164 / SO#54444
Email
2025-10-23 22:25
View Edit
Hi Debbie, Thank you for your hard work getting this temporary Product Extension approved on your end - much appreciated. Absolutely: we’ll build your requirement into our process. Going forward...
*DKE Dispatched Purchase Order 0008106392 0- Expired Quote - CID: 040000 - Quote #5852
Email
2025-10-22 21:57
View Edit
Good afternoon, Please see attached PO COPY with updated quote number listed. Please do not duplicate. Kindly, Donna
RE: *DKE Dispatched Purchase Order 0008106392 0- Expired Quote - CID: 040000 - Quote #5852PO#0008106392/SO#56887 - CID#040000
Email
2025-10-22 21:53
View Edit
Hi Customer Service Team, Thank you for your response, Attached you will find your sales order confirmation. This is a made to order item and will take 10 business days to manufacture, you wi...
RE: *DKE Dispatched Purchase Order 0008106392 0- Expired Quote - CID: 040000 - Quote #5852PO#0008106392/SO#56887 - CID#040000
Email
2025-10-22 21:51
View Edit
Good afternoon, Please see attached PO COPY with updated quote number listed. Please do not duplicate. Kindly, Donna
UTAK & LabCorp Meeting - October 22
Call
2025-10-22 21:43
View Edit
UTAK & LabCorp Meeting - October 22 VIEW RECORDING: https://fathom.video/share/6KWxTvQNSH6UPRLZfanYoVP_rSJhDZ7s Introductions and meeting purpose @ 0:00 The participants introduced themselves, in...
Debbie McLean
Email
2025-10-22 21:42
View Edit
PO#R250129164/SO#54444. Here's a summary: • LabCorp rejected 30 gallons from lot# D7120 because the expiration date was the same as the previous lot they received (lot# D7053). o They do not want t...
RE: Meeting
Email
2025-10-21 18:48
View Edit
Hi Debbie, Happy to do so. I will reschedule for tomorrow. Best, Raleigh
Meeting
Email
2025-10-21 18:47
View Edit
Hello Raleigh, Can you reschedule the meeting at 12 or 1 tomorrow October 22? Debbie McLean -This e-mail and any attachments may contain CONFIDENTIAL information, including PROTECTED HEALTH INF...
RE: LabCorp - PO#R250129164/SO#54444
Email
2025-10-15 18:48
View Edit
Good afternoon Debbie, Hope you’re doing well and your week is coming along smoothly! We wanted to connect with you before we’re able to proceed with any additional actions. Can you kindly sc...
Added contact: Debbie Mcleand
Contact Management Completed
2025-10-15 18:47
View Edit
Added new contact: Debbie Mcleand, Email: Mcleand@labcorp.com
RE: LabCorp - PO#R250129164/SO#54444
Email
2025-10-15 18:47
View Edit
Hi Debbie, Thank you for your recent messages and requests. Before we proceed with any additional actions, we’d like to take a moment to connect and ensure that we fully understand the challenges a...
RE: NON-EMERGENCY LOT SPECIFIC: PO#0008086573 *LAW - PO#0008086573 /SO#56769 - Quote Request
Email
2025-10-14 16:42
View Edit
FYI I have setup a meeting with you for tomorrow @ 11 I just want to let you know that I do understand the Utak processes, but I was being led in the incorrect direction internally and it is ultim...
Joshua Kitzmann - October 14
Call
2025-10-14 16:32
View Edit
Joshua Kitzmann - October 14 VIEW RECORDING: https://fathom.video/share/v7ArxpCo3hSVEo_ud1GWXUCa3GyN7Ndt Introductions and context setting @ 0:00 The meeting participants introduced themselves, w...
RE: LabCorp - PO#R250129164/SO#54444
Email
2025-10-14 16:24
View Edit
The COA sent states that the Expiration date for D7700 expires on 2026-12-31. If COA is correct, then I would like for you to send me a sample from that lot. Let me know what I should do the send b...
RE: LabCorp - PO#R250129164/SO#54444
Email
2025-10-14 16:24
View Edit
Hi Debbie, Thank you for your recent messages and requests. Before we proceed with any additional actions, we’d like to take a moment to connect and ensure that we fully understand the challenges a...
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5771 $2049.65 Accepted 2025-09-30 2025-12-29
5672 $18370.00 Accepted 2025-08-27 2025-11-25
5651 $681.00 Accepted 2025-08-21 2025-11-19
5637 $320.20 Accepted 2025-08-18 2025-12-31
5605 $320.20 Accepted 2025-08-08 2025-12-31
Quarter Scheduled Status Completed Customer Sat
Q3 2025-09-09 Completed 2025-09-09 - Edit