QUEST DIAGNOSTICS INC.

Customer ID: 48300

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

Kevin

10/10

$3523.96

August 2025

Activity Summary

November 07, 2025

September 12, 2025


71

Activities

4

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Nov 07, 2025 71 activities 4 quotes 0 QBRs Value $3524
Insights
  • QUEST DIAGNOSTICS INC. has a perfect health score of 10/10, indicating strong engagement and satisfaction.
  • The company has a total customer value of $3,523.96, with all quotes converted into sales.
  • The win rate stands at 100%, with all quotes won and none lost.
Risks
⚠️The account shows no open pipeline, suggesting a lack of upcoming sales opportunities.
⚠️Absence of QBRs (Quarterly Business Reviews) could indicate a potential gap in strategic engagement.
Opportunities
📈High win rate offers potential for increasing quote volume to drive further sales.
📈Consistent communication (all recent activities were emails) may be leveraged for upselling or cross-selling.
📈Strong performance under account managers Kevin and Andrew suggests potential for expanding their roles or accounts.
Contacts
Arunava Bhattacharya

Corporate Procurement

Arunava.X.Bhattacharya@questdiagnostics.com

Alison Piziak

Category Specialist, Diagnostic Products & Services, Corporate Procure- Norristown, PAment

Alison.M.Piziak@QuestDiagnostics.com

Mark Brisan

Category Manager

mark.n.brisan@questdiagnostics.com

Ankit Maheshwari

ankit.x.maheshwari@questdiagnostics.com

Recent Activities
Log Activity
RE: Need updated quote
Email
2025-11-07 21:05
View Edit
Hope all is well! Just wanted to follow up on our conversation from last week regarding the quotes attached. Please let me know if you have any updates to share for the situation in the emails below...
RE: Need updated quote
Email
2025-11-07 21:05
View Edit
Hi Mark, I still havent heard anything from Ankit on this, have you? My proposal is we move the item to the agreement at the price of $65 per pack. I hope this is supportive of a relationship...
RE: Need updated quote
Email
2025-11-07 21:05
View Edit
Thanks for the reply and offer to work with us on the price! I have not heard from Ankit. I plan on touching base with my Director Monday and look to re-connect with you early next week. Hope you...
RE: Need updated quote
Email
2025-10-30 20:31
View Edit
Hi Tonya, Yes, the pricing in quote #5273 is correct. The $50 per pack of 4 was a dated price that was extended through March. The current price reflects the rate negotiated with Quest. Please l...
RE: Need updated quote
Email
2025-10-30 20:31
View Edit
Mark indicated needing to get better pricing and heard solutioning points - moving towards deeper discounted price and inclusion as amendment in MSA!
RE: Need updated quote
Email
2025-10-29 17:39
View Edit
Dear Tonya, Thank you for trusting UTAK with your quote inquiry. Attached is the quote with pricing for the requested items. If you’d like to proceed with an order, please send a purchase order to s...
RE: Need updated quote
Email
2025-10-29 17:38
View Edit
Hi Raleigh, Can you provide an updated quote for our current DAU 1 and 2 QC? The attached quote expired in June. Thanks, Tonya Jefferson, MBA Sr. Manager, National Laboratory Operations D...
RE: Need updated quote
Email
2025-10-29 17:38
View Edit
Hi Tonya, Absolutely! I’ve ferried this request to our Quoting team and will revert with the quote as soon as it’s in hand. Please ‘stay tuned’. Best, Raleigh
RE: 2025 3rd Quarter Scorecard results: UTAK LABORATORIES INC
Email
2025-10-28 21:54
View Edit
Date: 10-27-2025 Dear UTAK LABORATORIES INC, Quest Diagnostics values UTAK LABORATORIES INC's contribution to our operations and testing quality. In the spirit of ongoing collaboration and quality i...
RE: 2025 3rd Quarter Scorecard results: UTAK LABORATORIES INC
Email
2025-10-28 21:54
View Edit
RE: 2025 3rd Quarter Scorecard results: UTAK LABORATORIES INCDear Quest Supplier Communications: Thank you for sharing the 2025 Q3 Quality Performance snapshot. We appreciate Quest Diagnostics’ tra...
Sending quote 5640 with updated concentration
Email Completed
2025-10-28 18:31
View Edit
Hi James, Attached please find the updated quote switching the concentration to 50ng/mL for all analytes. Please let me know what the team says. We are happy to add or remove analytes, or change ...
RE: UTAK Price Discussion
Email
2025-10-27 18:54
View Edit
Ankit, I’m glad to hear you had a good vacation - welcome back! Thanks for the update. Sounds good - please keep me posted after your meeting with Mark next week. I appreciate you following up on ...
RE: UTAK Price Discussion
Email
2025-10-27 18:54
View Edit
Hi Ankit, Happy Monday and hope you’re doing well! I wanted to gently circle and see if you had any updates for us? Let us know if a productive step would be for us to schedule a call between us...
5640 back alive, requesting updated concentrations
Email Completed
2025-10-24 20:53
View Edit
Sure thing James! We will have the quote updated to 50ng/mL and send it back once done. It sounds like the team may not know about our capabilities with these custom QC’s. Do you think you coul...
5640 not going to be ordered
Email Completed
2025-10-24 18:57
View Edit
Hi James, Thanks for this update. This is a custom product so we are happy to change concentration to whatever your team wants. If I update the quote to have a concentration of 50 for each analyt...
UTAK quote follow up 5640
Email Completed
2025-10-22 19:29
View Edit
Hi James, I hope the start of pumpkin spice season is treating you well. I wanted to follow up with you on the attached quote we sent for a custom bath salt QC. Do you think you will be ordering ...
RE: UTAK Price Discussion
Email
2025-10-10 21:09
View Edit
Hello Raleigh, I am doing good, I wish you the same. I was also out on a vacation, and I came back this week. I didn’t have a chance to discuss with Mark. I will be meeting Mark next week and w...
RE: UTAK Price Discussion
Email
2025-10-10 21:08
View Edit
Hello Raleigh, I am doing good, I wish you the same. I was also out on a vacation, and I came back this week. I didn’t have a chance to discuss with Mark. I will be meeting Mark next week and w...
RE: UTAK Price Discussion
Email
2025-10-10 21:07
View Edit
Hi Ankit, I’m glad to hear you had a good vacation - welcome back! Thanks for the update. Sounds good - please keep me posted after your meeting with Mark next week. I appreciate you following up ...
RE: UTAK & Quest DAU Screening - New Lot
Email
2025-10-09 19:08
View Edit
Hi Tonya, Apologies for the dual emails. Sharing an addition of items which didn’t have accurate inventory numbers. The attached is our most up-to-date. Best, Raleigh
RE: UTAK Price Discussion
Email
2025-10-09 18:54
View Edit
Hi Ankit, Hope you’re doing well! Almost the weekend! I wanted to gently circle and see if you have any updates on your end? Best, Raleigh
RE: UTAK & Quest DAU Screening - New Lot
Email
2025-10-09 18:53
View Edit
Hi Tonya, Hope you’re doing well. More than happy to. Kindly find our current inventory attached. Let me know if you have any questions. Best, Raleigh
RE: UTAK & Quest DAU Screening - New Lot
Email
2025-10-09 18:19
View Edit
Hi Raleigh, Can you provide an updated inventory list? The most recent I have is from April. Thanks, Tonya
RE: UTAK & Quest DAU Screening - New Lot
Email
2025-10-09 18:19
View Edit
Hi Kevin, We have tested Lyophilized UTAK DAU New LOTs Level 1 D7097 and Level 2 D7098. Based on our evaluation results from Clifton and Wood Dale Labs, both Lots D7097 and D7098 are acceptabl...
Re: UTAK & Quest DAU Screening - New Lot
Email
2025-10-09 18:19
View Edit
Hi Irma, Thank you for sending in the results, happy to hear the lots are approved for use! We will proceed with receiving these into our inventory so they are available to purchase. We will contin...
RE: UTAK - Corewell Letter and Product List
Email
2025-10-06 21:34
View Edit
Kevin, It seems that the below item is not a part of the agreement that Quest has with Utak. Could you please confirm me the pricing for this one? I need to update our system accordingly. Benzod...
RE: UTAK - Corewell Letter and Product List
Email
2025-10-06 21:34
View Edit
Hi Arun, Thanks for reaching out. This item was actually included by UTAK as a proposal on the agreement. However, it appears that Quest later removed it from the final version of the agreement. We...
Added contact: Ankit Maheshwari
Contact Management Completed
2025-10-02 18:06
View Edit
Added new contact: Ankit Maheshwari, Email: ankit.x.maheshwari@questdiagnostics.com
Added contact: Mark Brisan
Contact Management Completed
2025-10-02 18:06
View Edit
Added new contact: Mark Brisan, Title: Category Manager, Email: mark.n.brisan@questdiagnostics.com
Rejected Purchase Order – 6810428181
Email
2025-10-02 15:55
View Edit
Hi Purchasing Team, I hope this message finds you well. Purchase Order 6810428181 has been rejected in GXS due to a pricing discrepancy. Item #44511 is priced at $177.19 rather than $172.20. Bec...
Action Required – Revised Purchase Order Needed - PO#3600042822 - CID#048300
Email
2025-10-01 17:13
View Edit
Hi Purchasing Team, Thank you for your order request. Please note that PO#3600042822 has been rejected in GXS due to a pricing discrepancy. • Item#41632 is priced at $194.04, not $177.42. Bef...
RE: Action Required – Revised Purchase Order Needed - 3600042803
Email
2025-09-30 18:20
View Edit
Approved Alison Piziak Category Specialist, Diagnostic Products & Services, Corporate Procurement Quest Diagnostics | Action from Insight | USA Alison.M.Piziak@QuestDiagnostics.com 400 Egy...
RE: Action Required – Revised Purchase Order Needed - 3600042803
Email
2025-09-30 17:40
View Edit
PO#3600042803 has been rejected in GXS due to a pricing discrepancy. • Item#66816 is priced at $238.22, not $213.94. Before we can proceed with this order, we kindly ask that you provide a revised p...
RE: Action Required – Revised Purchase Order Needed - 3600042803
Email
2025-09-30 17:40
View Edit
Hi Alison, Please approve price discrepancy. • Item#66816 is priced at $238.22, not $213.94.
RE: UTAK Price Discussion
Email
2025-09-24 18:01
View Edit
Hello Raleigh, Kevin, As you mentioned correctly, Mark is on leave till 30th September, 2025. Once he is back, I will discuss and will share an update with you once he is back. Regards, Anki...
RE: UTAK Price Discussion
Email
2025-09-24 18:01
View Edit
Hi Ankit, Thank you for the update. Best regards, Raleigh
Making your Quest transition seamless
Email
2025-09-23 21:20
View Edit
Hi Team, I’m Raleigh Gallina, your Account Manager at UTAK. I understand your organization has entered into an agreement with Quest Diagnostics. My goal is to make your transition simple and to int...
Making your Quest transition seamless
Email
2025-09-23 21:19
View Edit
Hi Team, I’m Raleigh Gallina, your Account Manager at UTAK. I understand your organization has entered into an agreement with Quest Diagnostics. My goal is to make your transition simple and to int...
Making your Quest transition seamless
Email
2025-09-23 21:18
View Edit
Hi Team, I’m Raleigh Gallina, your Account Manager at UTAK. I understand your organization has entered into an agreement with Quest Diagnostics. My goal is to make your transition simple and to int...
Making your Quest transition seamless
Email
2025-09-23 21:18
View Edit
Hi Team, I’m Raleigh Gallina, your Account Manager at UTAK. I understand your organization has entered into an agreement with Quest Diagnostics. My goal is to make your transition simple and to int...
Making your Quest transition seamless
Email
2025-09-23 21:18
View Edit
Hi Team, I’m Raleigh Gallina, your Account Manager at UTAK. I understand your organization has entered into an agreement with Quest Diagnostics. My goal is to make your transition simple and to int...
Making your Quest transition seamless
Email
2025-09-23 21:17
View Edit
Hi Team, I’m Raleigh Gallina, your Account Manager at UTAK. I understand your organization has entered into an agreement with Quest Diagnostics. My goal is to make your transition simple and to int...
Making your Quest transition seamless
Email
2025-09-23 21:17
View Edit
Hi Team, I’m Raleigh Gallina, your Account Manager at UTAK. I understand your organization has entered into an agreement with Quest Diagnostics. My goal is to make your transition simple and to int...
Making your Quest transition seamless
Email
2025-09-23 21:16
View Edit
Purpose Email Notes / When to use Source Client Services (East) blcustomerservice@beaumont.org General lab client support for East region sites (non-urgent email listed on Corewell FH Lab page). (Co...
Making your Quest transition seamless
Email
2025-09-23 21:16
View Edit
Purpose Email Notes / When to use Source Laboratory Client Services (West) LaboratoryServices@spectrumhealth.org Primary client services email for Corewell Health Laboratory (West). (Corewell Health...
Re: UTAK - Corewell Letter and Product List
Email
2025-09-23 20:30
View Edit
Good Morning, All parts on that list but the last one are on the current agreement. Part Number - IPH+ 2 U V3 F WBH Is a custom part and is not part of any pricing agreement as it is subject ...
Re: UTAK - Corewell Letter and Product List
Email
2025-09-23 20:29
View Edit
Hello There, Please see attached Letter for our newest PLS/Co-Lab Agreement; Corewell Health. Kindly review the attached letter in its entirety. As you can see, we are implementing all 30 laborato...
Re: UTAK - Corewell Letter and Product List
Email
2025-09-23 20:29
View Edit
Not sure if I have responded to this email earlier. However, you will be able to find the dates in the attached list. Thanks for your confirmation on this matter.
Re: UTAK - Corewell Letter and Product List
Email
2025-09-23 20:29
View Edit
Sorry…in addition to my below note, I see that there are a few additional items under Utak in our system. Could you please review the below revised list of products and confirm on moving these to Que...
Retention of Fully Executed MSA and Digital Audit Trail
Email
2025-09-18 18:21
View Edit
Retention of Fully Executed MSA and Digital Audit Trail
RE: Quest & UTAK: Continuing Our Partnership – Finding a Win-Win Path
Email
2025-09-18 16:48
View Edit
Hi Ankit, Happy to do so. Are you available at 9amPST tomorrow or Friday? Best, Raleigh
RE: Quest & UTAK: Continuing Our Partnership – Finding a Win-Win Path
Email
2025-09-18 16:48
View Edit
Hello Raleigh, It works for me on Friday, I will send the meeting invite. Regards, Ankit
RE: Quest & UTAK: Continuing Our Partnership – Finding a Win-Win Path
Email
2025-09-17 19:06
View Edit
Hello Raleigh, Can we connect for a call to discuss. Kindly confirm your availability for this week to proceed. Regards, Ankit
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-17 19:06
View Edit
Dear Pierre, Thank you for clarifying that these are pre-tender budget quotes. To better align our response, could you share when you typically prepare these types of budget quotations? I ask becau...
RE: Quest & UTAK: Continuing Our Partnership – Finding a Win-Win Path
Email
2025-09-16 16:34
View Edit
Good Morning Ankit, I’ve reviewed our correspondence and agreement, and here’s what I was able to confirm: • Part 88121-CDF(L): The invoice reflects the agreed price of $289.18, which is also co...
Signature requested on "UTAK - Quest Diagnostics MSA"
Email
2025-09-16 16:25
View Edit
Ankit Maheshwari requests your signature on UTAK - Quest Diagnostics MSA Due by March 14, 2026
RE: Quest & UTAK: Continuing Our Partnership – Finding a Win-Win Path
Email
2025-09-16 16:24
View Edit
Hello Raleigh, Thank you for updating your signatures in the MSA. Can you please look into my below query in regards to the invoices. Regards, Ankit
Action Required – PO 4350283597 Pricing Discrepancy - CID#048300
Email
2025-09-15 15:51
View Edit
PO 4350283597 for Item#8811-CDF(L) was submitted at $226.52, however, the correct 2025 UTAK price is $289.18. This order has been rejected in GXS and not entered in our system due to the pricing disc...
Price List and PO Discrepancy
Email
2025-09-12 16:47
View Edit
PO 3460314458 has been rejected in GXS due to a pricing discrepancy on Item #66319. • PO price: $166.98 • Correct price: $177.41 Approved Alison Piziak Category Specialist, Diagnostic Pr...
Re: UTAK - Corewell Letter and Product List
Email
2025-09-12 16:30
View Edit
Could you please send the current pricing for these 2 items? Regards Arun The current Corewell price or the current Quest price? UTAK
Lot info and attempt to set up QBR with end user
Email Completed
2025-09-10 14:12
View Edit
Hi Jannette, I hope summer has treated you well. The current lot is D6661 and expires in 8/21/2027. We’ve recently made some updates to our process that we think could help reduce friction on y...
UTAK - Corewell Letter and Product List
Email Due Sep 12, 2025 Relationship Building
2025-09-09 18:26
View Edit
8/27/2025 Dear Account Manager: I am writing to inform you that on 8/25/25, Quest Diagnostics completed a Full Laboratory Management Agreement with Corewell Health. The transition planning is...
UTAK - Corewell Letter and Product List
Email
2025-09-09 18:25
View Edit
Hello There, Please see attached Letter for our newest PLS/Co-Lab Agreement; Corewell Health. Kindly review the attached letter in its entirety. As you can see, we are implementing all 30 laborator...
Quest & UTAK: Continuing Our Partnership – Finding a Win-Win Path
Email
2025-09-08 17:47
View Edit
Good morning Ankit, Attached, please find the MSA with the updates discussed (below). I have included track changes so you may view the change and verify this looks good on your end. Best, ...
Quest looking for a product quote, more info is needed to identfy the part
Email Information Gathering
2025-09-08 13:20
View Edit
Hi Jafrius, I hope you have been well! I am having a little trouble identifying which part you are specifically looking for, quest has many similar parts. Can you provide either lot numbers from ...
Customer seeking manufacturing dates for new lots of stock products
Email Information Gathering
2025-09-05 17:22
View Edit
Dear Irina, Thanks for reaching out and for your continued partnership with UTAK! To avoid confusion and ensure accuracy, we’ve moved away from provision of real-time lot numbers, manufacturing da...
Quest Follow Up due to Space Constraints and unapproved lot.
Email
2025-09-05 15:57
View Edit
order 56072 . Quest has been followed up with twice per ETA requests, but we need sample approval before we can ship the remainder. Lot D7464
Rejected Orders
Email
2025-09-05 15:56
View Edit
Hi Quest purchasing, Please note that the orders below were rejected in the GXS system due to incorrect pricing. • PO#5150296009: Current pricing for 88121-CDF(L) is $289.18. • PO#4650179855: Cu...
QBR
Call Due Nov 05, 2025 Information Gathering
2025-09-03 17:53
View Edit
Quest & UTAK - Meet-and-Greet - September 03 VIEW RECORDING: https://fathom.video/share/wFyp2zyWKfAfzvd7fWqHCdJFTp-Adnn6 Introductions and background @ 0:00 Raleigh and Kevin from UTAK Laboratori...
MSA Visitation
Email Due Sep 12, 2025 Decision Pending
2025-09-02 18:49
View Edit
MSA Exchange regarding UTAK Inquiry about new 'Customizable' clause. Point of clarification on 'Standard' products.
Lewisville, TX
Call Information Gathering
2025-08-20 18:48
View Edit
Quest & UTAK - Product Feedback & Future Needs - August 20 VIEW RECORDING - 21 mins (No highlights) Introductions and meeting purpose @ 0:00 The meeting began with introductions of the UTAK Labor...
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5273 $268.02 Accepted 2025-10-29 2025-12-31
5716 $538.47 Accepted 2025-09-11 2025-12-10
5716 $538.47 Accepted 2025-09-11 2025-12-10
5640 $2179.00 Accepted 2025-08-18 2025-11-16

No QBRs scheduled.