OFFICE OF CHIEF MEDICAL EXAMINER OF OKLAHOMA

Customer ID: 34400

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Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$421.00

September 2025

Activity Summary

September 25, 2025

Not scheduled

8

Activities

1

Quotes
Quick Actions
Log Activity Create Quote Schedule QBR
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Sep 25, 2025 8 activities 1 quotes 0 QBRs Value $421
Insights
  • ✅The customer has a perfect health score of 10/10, indicating a strong relationship and satisfaction.
  • ✅Recent interactions are frequent and focused on quality control and testing specifics.
  • ✅Multiple contacts have been added recently, suggesting efforts to expand or solidify relationships within the organization.
Risks
⚠️The total value of $421.00 is relatively low, indicating limited financial engagement.
⚠️The customer currently uses services only for volatiles, which could limit growth if dependencies aren't expanded.
Opportunities
📈The interest in quality control and additional testing details suggests potential for upselling or cross-selling other services.
📈Recent efforts to book quarterly business reviews (QBR) indicate an opportunity to deepen engagement and understand broader needs.
📈New contacts provide an avenue to explore unmet needs and expand service offerings beyond current use.
Contacts
Lauren Kerian

Lauren.Kerian@ocme.ok.gov

Kacey Cliburn

Kacey.Cliburn@ocme.ok.gov

Recent Activities
Log Activity
QBR Booking Attempt - 'LINDA.HARTY@OCME.OK.GOV'
Email
2025-09-25 20:19
View Edit
Hi Linda, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you th...
Additional details on their in house QC- They make a brain and liver control
Email Completed
2025-09-25 17:55
View Edit
Super insightful! I have been at UTAK a little longer than a decade and I can safely say you are the first person I know of making their own brain control. I had no idea that was even a thing but ...
Follow up questions on their testing and soft attempt at a sales call
Email
2025-09-25 16:37
View Edit
Hi Lauren, Thanks so much for taking the time to reply and sharing this insight! We have a guide to help labs who make their own in house QC’s with some tips and cautions from our experience. I a...
Feed back on why they only use us for volatiles and what other testing they do
Email Completed
2025-09-25 16:23
View Edit
Hi Andrew, Yes, we do a lot more testing than just volatiles. We are a postmortem toxicology lab that performs volatile analysis and drug screens and quantitations. The reason we prefer to use Utak...
Added contact: Kacey Cliburn
Contact Management Completed
2025-09-25 15:41
View Edit
Added new contact: Kacey Cliburn, Email: Kacey.Cliburn@ocme.ok.gov
QBR Booking Attempt - 'Kacey.Cliburn@ocme.ok.gov'
Email
2025-09-25 08:40
View Edit
Hello Kacey, We’ve recently made some updates to our process that we think could help reduce friction on your side and make things run more smoothly. We’d love to schedule a quick call to walk you ...
UTAK- Question about your testing
Email Completed
2025-09-24 21:05
View Edit
Hey Lauren, I hope the start of fall has treated you well! I wanted to reach out as I noticed your team has been using UTAK for Volatiles QC’s for a few years now. Would I be correct to assume yo...
Added contact: Lauren Kerian
Contact Management Completed
2025-09-24 21:02
View Edit
Added new contact: Lauren Kerian, Email: Lauren.Kerian@ocme.ok.gov
Quotes
New Quote
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5592 $421.00 Accepted — 2025-08-05 2025-11-03 —
QBRs
Schedule QBR

No QBRs scheduled.