PROCARE LTD

Customer ID: 100445

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

Current/In-Business

Not specified

House Account

10/10

$0.00

September 2025

Activity Summary

September 24, 2025

Not scheduled


20

Activities

6

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Sep 24, 2025 20 activities 6 quotes 0 QBRs
Insights
  • PROCARE LTD is a current customer with a perfect health score of 10/10.
  • There have been multiple quoting activities with all quotes currently in the open pipeline.
  • High level of recent engagement through emails, indicating active communication.
Risks
⚠️Zero win rate on quotes suggests potential issues in closing deals.
⚠️No recorded wins or losses, which could imply stagnation in progressing opportunities.
Opportunities
📈All quotes are still open, presenting opportunities to convert potential deals into sales.
📈Active communication may facilitate conversions if leveraged effectively.
📈Opportunity to conduct a Quarterly Business Review (QBR) to further engage and understand customer needs.
Contacts
Pierre Calleja

Director

info@procare.com.mt

Recent Activities
Log Activity
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-24 17:56
View Edit
Dear Raleigh, Thank you for your reply. We understand your position, however we would appreciate further clarification on one point. Given that the end user will be purchasing 150 mL per customi...
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-24 17:56
View Edit
Hi Pierre, Thank you for your message and for sharing what would be helpful in clarity. To address your concern: the minimum usage volume you referenced does indeed represent our baseline produc...
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-23 23:24
View Edit
Dear Raleigh, As stated in our previous correspondence, the €14,000 budget is for the entire 3-year duration, not per year. Accordingly, the quotes you provided would need to be scaled to cover the...
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-23 23:24
View Edit
Dear Pierre, Thank you for clarifying the budget details. We fully understand your position; however, after carefully reviewing our costs, unfortunately this is the best we can do. The proposal we ...
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-23 16:36
View Edit
Dear Raleigh, As stated in our previous correspondence, the €14,000 budget is for the entire 3-year duration, not per year. Accordingly, the quotes you provided would need to be scaled to cover the...
CID 038300 PROVIDENCE PORTLAND MEDICAL CENTER- now LabCorp
Email
2025-09-23 16:19
View Edit
CID 038300 PROVIDENCE PORTLAND MEDICAL CENTER- now LabCorp acquisition ~May 2023
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-22 18:44
View Edit
Dear Pierre, Thanks for your note. I’ve rechecked our quotes (#5703, #5735, #5738, #5701, #5702) and the product total is USD $17,969.26 (excluding misc charges i.e. shipping, handling, etc.)—well ...
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-22 18:42
View Edit
Dear Raleigh, Thank you for sending over the quotes and clarifying that these reflect current pricing. As mentioned previously, the end user has a budget of around €14,000 for this purchase. T...
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-19 21:43
View Edit
Dear Raleigh, Thank you for your message. However, without a quotation at the pre-tender budgeting stage, the end user will not be able to move forward and issue a tender, since a budget estimate i...
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-18 22:44
View Edit
Dear Pierre, Thank you for the clarification, and my apologies for any confusion. Because this request is for pre-tender budgeting (not a firm purchase) and we don’t yet have confirmed 2026 pricing...
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-17 19:07
View Edit
Dear Raleigh, Kindly note that the quotes we are submitting are pre-tender budget quotes, and therefore no order is expected at this stage. Once the budget is approved, a public tender will be issu...
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-17 19:07
View Edit
Dear Pierre, Thank you for clarifying that these are pre-tender budget quotes. To better align our response, could you share when you typically prepare these types of budget quotations? I ask becau...
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-16 16:19
View Edit
Hi Pierre, Thank you for the gentle reminder, and I hope the week is off to a pleasant start for you. My apologies - I was under the impression that you were verifying the 50 mL usage calculation o...
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-16 16:18
View Edit
Gentle reminder please thanks
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-12 16:39
View Edit
Hi Pierre, Happy Friday! Thank you for the information. So that we can best work within ProCare’s budget – can you clarify if the 12500 Euro budget is for the three year span? And for all of the...
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-12 16:38
View Edit
Thanks, We will inform the end user about the 18 month shelf life. Meanwhile, the budget available for the previous tender was that of Eur 12 500, inclusive of shipment and our commission. Of c...
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-11 23:01
View Edit
Hi Pierre, Thank you for the detail on your end. I wanted to clarify the difference between our Custom and Stock products with regard to shelf life. With our Custom product, you will receive ...
RE: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-11 23:00
View Edit
Dear Raleigh, Thanks for your intervention. To answer your question, the consumption seen over the past 3 years for these controls is as follows: In your email you mentioned a long shel...
FW: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-10 21:12
View Edit
Dear Support, Thanks for your prompt and informative reply. The end user would be interested in issuing a tender for all 10 items listed, however he has a problem with the volume imposed on cust...
FW: Quote for quality controls - Quote 5701 5702 5703
Email
2025-09-10 21:12
View Edit
Hi Pierre: Thank you for your message and for sharing the details of the tender. Unfortunately, the way our manufacturing process is structured, the current minimum volumes are indeed the lowest...
Open Quotes
6
Total Value
$23256
Weighted Value
$0
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
5738 ! $4794.27 Sent 65% 2025-09-19 2025-12-18 Expiring
📄 Reviewing 👥 Committee
5735 ! $7379.20 Sent 65% 2025-09-19 2025-12-18 Expiring
📄 Reviewing 👥 Committee
5703 ! $5563.98 Sent 65% 2025-09-19 2025-12-18 Expiring
📄 Reviewing 👥 Committee
5703 ! $2876.99 Sent 50% 2025-09-09 2025-12-08 Expiring
5702 ! $1837.83 Sent 50% 2025-09-09 2025-12-31 Expiring
5701 ! $803.88 Sent 50% 2025-09-09 2025-12-31 Expiring
Quote Intelligence Summary:
High Confidence (70%+)
0
Medium Confidence (40-70%)
6
Low Confidence (<40%)
0

No QBRs scheduled.