EUROBIO-SCIENTIFIC UK

Customer ID: 101530

Edit Customer Back to Customers
Customer Information

Not specified

Not specified

International Reseller

Not specified

Andrew

10/10

$27402.00

August 2025

Activity Summary

December 04, 2025

Not scheduled


20

Activities

10

Quotes
AI Insights
LLM-generated; verify before action. Refresh
Health 10/10 Last contact Dec 04, 2025 20 activities 10 quotes 1 QBRs Value $27402
Insights
  • Customer maintains a perfect health score of 10/10, indicating strong engagement and satisfaction.
  • Recent activity shows high frequency of communication, particularly for quotes and follow-ups.
  • Total value of $27,402.00 suggests significant business volume, with multiple quotes being considered.
Risks
⚠️Industry is unknown, which may limit tailored engagement strategies.
⚠️Heavy reliance on email communication; lack of other channels may impact relationship depth.
Opportunities
📈Recent high-value quotes suggest potential for increased sales; nurturing these leads could grow revenue.
📈Frequent follow-up on quotes indicates a strong interest; leverage this to accelerate the sales cycle.
📈Exploring the customer's industry could unveil additional opportunities for customized offerings.
Contacts
MICHAEL GLACKEN Primary

SALES AND MARKETING MANAGER

m.glacken@eurobio-scientific.co.uk

ANGELA MORTIMER

SALESPERSON

A.Mortimer@eurobio-scientific.co.uk

AYESHA MOHAMMED

SALESPERSON

a.mohammed@eurobio-scientific.co.uk

VIN RANINGA

SALESPERSON

v.raninga@eurobio-scientific.co.uk

Sophia Duke

Market Development Manager for Blood Science and Quality Control

s.duke@eurobio-scientific.co.uk

Holly Black

Customer Service and Event Coordinator

h.black@eurobio-scientific.co.uk

Recent Activities
Log Activity
Sending 6008
Email
2025-12-04 19:47
View Edit
Hi Vin, Attached please find the quote for this request. I would recommend when you pitch this to the customer, rather than trying to sell the negative level “0” you offer our stock blank oral flu...
New quote request
Email
2025-12-04 14:54
View Edit
Hi Vin, Thanks for confirming the details! We have sent this in to quoting and will get you the formal quote once completed. If I don’t have it to you by end of the week, it should be ready early...
5883 being considered still
Email
2025-12-04 14:49
View Edit
Thanks for the update Holly! Please keep us posted when the customer has made a decision. Cheers, Andrew Hartmann Business Development Manager – 25020 Avenue Tibbitts Valencia, CA 91355 ...
5883 follow up
Email
2025-12-03 20:14
View Edit
Hi Holly, I wanted to check in on the attached quote to see if the customer has made a decision one way or the other? Any update is appreciated. Thank You,
5759 follow up
Email
2025-12-03 20:13
View Edit
Hi Sophie, I wanted to touch base on an older quote I show still open. Do you know if the customer has decided one way or the other on this one? Any update is appreciated. Thank you,
New customer/custom support
Email
2025-12-01 15:42
View Edit
Hi Vin, This would be a new custom request. Lead time would be 2-3 business days to quote it, and once manufactured roughly 15-20 days to manufacture. There is not enough information from the c...
Sending quotes 5970-5975
Email
2025-11-24 17:14
View Edit
Hi Sophie, Attached are your quotes for review. 5975 is the combined option, and then each individual panel has also been quoted separately. Let me know if you have any questions, or if you want ...
a 6th combine option and exp extension questions
Email
2025-11-18 16:35
View Edit
Hi Sophie, We will add in a combined option as well. I’ll let you know if there is any feasibility issues identified during quoting that would prevent this. We don’t track our EXP extensions in...
5 new quotes requested
Email
2025-11-18 15:14
View Edit
Hi Sophie, Thank you for this request! We have submitted this to our quoting team and I will send them over once completed. I am curious if you know, would the customer be open to a single prod...
Asking if urine coupon applies to them
Email
2025-11-14 16:20
View Edit
Hi Holly, Great question. The coupon is for 15% off list price, which your discounted rate far exceeds so it would not apply to you. Apologies if this caused any confusion. There was an oversigh...
RE: We’d really value your feedback on our quote
Email
2025-11-13 19:27
View Edit
Hi Raleigh We will be making an order soon.
RE: We’d really value your feedback on our quote
Email
2025-11-13 19:26
View Edit
Good afternoon, I just wanted to check in and see if you’ve had a chance to review the quote we sent over. We’d really value any feedback you might have - whether it’s about pricing, the details we...
RE: We’d really value your feedback on our quote
Email
2025-11-13 19:26
View Edit
Good afternoon, I just wanted to check in and see if you’ve had a chance to review the quote we sent over. We’d really value any feedback you might have - whether it’s about pricing, the details we...
RE: We’d really value your feedback on our quote
Email
2025-11-13 19:26
View Edit
Good afternoon, I just wanted to check in and see if you’ve had a chance to review the quote we sent over. We’d really value any feedback you might have - whether it’s about pricing, the details we...
RE: We’d really value your feedback on our quote
Email
2025-11-13 19:26
View Edit
Good afternoon, I just wanted to check in and see if you’ve had a chance to review the quote we sent over. We’d really value any feedback you might have - whether it’s about pricing, the details we...
RE: We’d really value your feedback on our quote
Email
2025-11-13 19:26
View Edit
Good afternoon, I just wanted to check in and see if you’ve had a chance to review the quote we sent over. We’d really value any feedback you might have - whether it’s about pricing, the details we...
Re: FedEx Support Ticket C-210867132 Ref-12381 for Tracking Number 418359284160
Email
2025-11-13 18:32
View Edit
Hi All, We have just received a delivery with replacement items for the order EUK02510CDEA02514. The products arrived safe with enough dry ice to protect them. Unfortunately, as in many insta...
Re: FedEx Support Ticket C-210867132 Ref-12381 for Tracking Number 418359284160
Email
2025-11-13 18:32
View Edit
Hi Mariusz, I apologize that this is continuing to happen. As I believe we have stated previously, we are in process of validating a new shipper. We are very close and are in the verification s...
RE: FedEx Support Ticket C-210867132 Ref-12381 for Tracking Number 418359284160
Email
2025-11-11 00:16
View Edit
Hi Mariusz, That makes good sense - especially given the potential timezone delays. I just want to confirm: does this mean that shipments will not be consolidated moving forward, in favor of faster...
RE: FedEx Support Ticket C-210867132 Ref-12381 for Tracking Number 418359284160
Email
2025-11-11 00:16
View Edit
Hi Raliegh, Thank you for your reply. Let us move to shipping with DHL then. Our account number to use is 956230326 You can book the collection yourself or we could do it from here. I would s...
Open Quotes
8
Total Value
$61538
Weighted Value
$0
Quote # Amount Status Confidence Date Valid Until Intelligence Actions
6008 ! $5517.00 Sent 30% 2025-12-04 2026-03-04 Expiring
5975 ! $19325.00 Sent 30% 2025-11-24 2026-02-22 Expiring
5974 ! $8091.00 Sent 30% 2025-11-24 2026-02-22 Expiring
5973 ! $12277.00 Sent 30% 2025-11-24 2026-02-22 Expiring
5972 ! $3587.00 Sent 30% 2025-11-24 2026-02-22 Expiring
5971 ! $3520.00 Sent 30% 2025-11-24 2026-02-22 Expiring
5970 ! $3348.00 Sent 30% 2025-11-24 2026-02-22 Expiring
5889 $2368.00 Accepted 2025-10-31 2025-12-31
5887 $15807.00 Accepted 2025-10-31 2025-12-31
5883 ! $5873.00 Sent 30% 2025-10-29 2026-01-27 Expiring
Quote Intelligence Summary:
High Confidence (70%+)
0
Medium Confidence (40-70%)
0
Low Confidence (<40%)
8
Quarter Scheduled Status Completed Customer Sat
Q3 2025 AH 2025-09-04 Completed 2025-09-04 5 Edit